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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
Quality Stream Leader – Upstream
About the Role
As Quality Stream Leader, you will be responsible for safeguarding the quality and reliability of products throughout the upstream and downstream processes. In close collaboration with stream leaders, you will manage daily operations related to raw materials, intermediates, and finished goods. You will ensure all products meet defined specifications and align with internal standards, external regulations, and certifications.
You will contribute to strategic quality improvements, represent quality in cross-functional teams, and help shape a culture committed to excellence. This position reports functionally to the Upstream/Downstream Leader and directly to the QA Manager.
Key Responsibilities
* Monitor and analyze daily product stream quality
* Ensure optimal FTQ (First Time Quality) performance
* Manage PDCA cycles related to complaints, GMP, and audits
* Represent quality as an ambassador within the stream
* Oversee product quality parameters and performance reporting
* Conduct training and coaching on HACCP, FTQ, and specifications
* Support and implement Continuous Improvement (CI) projects
Collaboration and Interfaces
In this role, you will closely interact with:
* Process and CI Engineers
* Maintenance Stream Leaders
* Local and Regional QA
* External cleaning service providers
What You Bring
* Bachelor’s degree in Engineering or Food Science, or equivalent vocational training with a focus on Quality Management
* Minimum of 5 years' experience in Quality Assurance within a HACCP-regulated FMCG environment
* Proficiency in SAP and project management
* Strong knowledge of process improvement methodologies (Lean, Six Sigma, 8D)
* Excellent communication skills in German & English
Personal Attributes
* Strong analytical and conceptual thinking
* Proactive mindset with a drive for change and improvement
* Skilled in stakeholder management and cross-functional collaboration
* Structured and detail-oriented work style
* Clear communicator with a focus on safety and urgency
* Open and solution-oriented approach to teamwork
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong.#oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further informationhere .
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