Responsibilities Processing of inquiries and incoming orders Carrying out price checks and price determinations Assisting in the preparation of the forecast Provide telephone and written support for existing and new customers Prepare quotations, calculations, and order confirmations Maintain and update customer data in the CRM system Coordinate with field sales, logistics, and production teams Support sales projects and marketing campaigns Handle complaints and customer inquiries Generate statistics and reports for sales management Qualifications High School Diploma or equivalent – minimum requirement. Vocational or Commercial Training – e.g., business administration, office management, or industrial clerk. Bachelor’s Degree (optional but beneficial) – fields such as Business Administration, Marketing, or Economics can provide an advantage. Continuous Learning – sales training, CRM software courses, negotiation workshops, and product-specific certifications