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Working at Infobip means being part of something truly global. With + offices across six continents, we’re not just building technology — we’re shaping how more than % of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
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Product Sales Expert for Email Service
The Product Sales Expert drives regional growth and achieves sales targets for Email across the EMEA region. Acting as a deliverability champion and strategic partner, the PSE translates company strategy and work done with the product teams into actionable regional plans, collaborates with local sales teams to position Infobip Email with key new and existing customers, and identifies market opportunities to maximize gross profit and guide customers toward best-in-class deliverability practices. Success is measured by gross profit increase, the number of strategic opportunities closed as won, and the successful rollout of product growth initiatives.
Key Responsibilities:
Regional Strategy & Execution
1. Translate the company product strategy into actionable regional plans.
2. Build and execute business plans to hit product targets in the EMEA region.
3. Identify new market opportunities and whitespace to expand adoption of deliverability-focused solutions and best practices.
Sales Support & Customer Engagement
4. Partner closely with sales teams to position Email product with key customers - providing training, deal guidance, and consultative support.
5. Meet directly with key customers to assess deliverability challenges and drive adoption of advanced deliverability solutions.
6. Actively participate in sales cycles to accelerate deals, improve customer email service outcomes, and boost long-term retention.
Product Expertise & Market Feedback
7. Maintain deep knowledge of deliverability principles, product capabilities, and the competitive landscape across EMEA.
8. Act as the regional “go-to” expert for Email Deliverability, advising on reputation management, authentication, and infrastructure performance.
9. Gather customer feedback and market insights to inform the Email Business Unit, helping shape global GTM strategy and product roadmap.
Collaboration & Communication
10. Collaborate with Email Business Unit teams to ensure product and feature alignment with EMEA realities and evolving sender needs.
11. Serve as a bridge between regional sales teams and HQ product teams, ensuring local feedback translates into global improvements.
12. Contribute to regional and Email Business Unit–level strategy discussions, advocating for deliverability initiatives that drive customer success and market leadership.
What makes you a strong fit:
13. Strong analytical and problem-solving skills, with a systematic and creative approach to problem-solving
14. Ability and willingness to reallocate globally in order to work hands-on with customers and regional colleagues
15. Fluent in English, both spoken and written
16. High-level communication skills
17. Proactive critical thinker, ready to constantly adapt to address new business challenges and recommend productive ideas
18. Good knowledge of MS Office Tools (Excel primarily)
19. Deliverability expertise (not mandatory)
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Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between and .
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
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Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
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