As the leader of a Scale CS team, you will lead and develop a team of Scale Customer Success Managers responsible for driving customer success across our broader customer base through efficient 1: Many engagement strategies. You will be accountable for developing and overseeing scalable programs that ensure customer adoption, value realization, and growth across multiple customer segments simultaneously while coaching and empowering your team to deliver exceptional results.
Oversee educational content, newsletters, and communication channels, ensuring consistent quality and continuous improvement.
You have a bachelor's degree and several years of relevant professional experience
Here you can find our benefits:
Location: remote
PTV Logistics - a leading global software company for transportation logistics!
We calculate and optimize route planning for logistics companies with record-breaking algorithms to maximize time and cost savings.