What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating a lot of opportunities for people like YOU - people with an ambitious spirit who want to make a difference in this world.Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions, and business results.Be one of our change-makers and join the success story: we are looking for a*Job Title: Customer Relationship Manager – Banking, Financial Services & Insurance*(d/f/m)*Location: Germany (Frankfurt)***Key ResponsibilitiesMarket Leadership – Executes account's strategy for long-term profitable growth and positions Cognizant as a thought partner and business leader within the clientDeveloped experience working in one or more of the following industries: Banking, Financial Services &/or Insurance industry.Deeply understands the client's Business and Digital strategies especially where applicable to their portfolioBuilds an Account Plan to be reviewed and incorporated into the broader market plan for above industryExecutes and manages the account plan through establishing key relationships with business, IT and procurement leads within their portfolioIdentifies new clients, also qualifies add-on opportunities to existing engagementsRelationship Management - Cultivates long-term client relationships and aims to broaden Cognizant's relationship footprint with key clients within the account.Invests time in creating client advocates for Cognizant by going above and beyond in relationship developmentParticipates in reviews and provides educated and relevant perspectives on key client relationshipsBusiness Development - Creates opportunities and involves the right teams to position Cognizant credentials, assets and value to the client and qualifies, prioritises and assigns opportunities to deliver the highest percentage of wins.Responds to and delivers on client requests in an effective and timely mannerIdentifies opportunities, makes proactive proposals to the client in line with the account strategyDrives responses to RFPs, taking end to end ownership ensuring the response is compliant with the client and Cognizant's processesEngages the relevant teams for solutions and works collaboratively with all of account's internal and external partners to deliver successAccount Operations - Delivers against the account strategy and goals at the account level; leads and manages the portfolio to ensure attainment of Client's and Cognizant's objectives.Forecasts and meets or exceeds quarterly and annual revenue & margin targetsEnhances profitability and actively drives portfolio's overall financial performanceRequired ExperienceClient and industry knowledge:Proficiency in one or more of the following industries: Banking, Financial Services &/or Insurance industry.Solid Business development experience – both Hunting and Farming, however the requirement is mainly for HuntingExcellent communication skillsReliable and dependable with clear, concise spoken and written communication skillsAbility to work in a global teamResults drivenAmbitious and hungry to demonstrate and prove leadership credentialsSelf-starter and adaptable- can work independently or within a team structureBuilding relationships and strengthening partnerships by focusing on exceptional client experienceNatural ability to build customer rapport and create client advocates for CognizantCustomer orientated with ability to keep on top of all progress and potential risks across the portfolio and client landscapeAbility to balance risk and growth to deliver innovative engagements for clientsPreferred ExperienceConcepts of financial, marketing and business strategyGood understanding of P&L Management including revenue and margin forecasting and deal commercialsBusiness acumenWorking knowledge across Business Consulting, Application, Infrastructure and BPO services, and the opportunity for Digital BusinessDeep knowledge in at least one Products and Resources domain areaExcellent bid management skillsExposure to and understanding of multiple delivery and commercial constructs