BNP Paribas SA, a subsidiary of the BNP Paribas group, is one of Europe's leading providers of custody services for securities.
The Luxembourg branch plays a major part in its operations, offering clients high value-added services extending from custody to securities lending, fund administration, performance measurement and ratings, and bond issuance services.
To support its current growth, BNP Paribas SA is looking for a:
Transfer Agent Officer (M/F)
CDI
Your mission:
ü To process the investors capital calls and distributions
ü To process reporting and payments
ü To maintain registers static data and setup into eFront (FIA)
Key Responsibilities & Expected result area
ü Participation in the launch of new funds (or sub-funds), SICAR and unregulated entities.
ü Creation and maintenance of share/unitholders' register on eFront (FIA).
ü Process and control of capital calls, distributions, subscriptions, redemptions and transfers of
shares/units.
ü Verification of collected documents with regards to distribution calculations and any other
payments towards investors.
ü Preparation and sending of contract notes and share/unitholders' statements to the
fund's/SICAR's investors.
ü Preparation/review of specific investors reporting.
ü Handling of all incoming requests, either from client, either from other counterparts, regarding the
Private Capital TA tasks.
ü Make sure that checklists are completed on time, exhaustively and double-checked before providing the output to the client.
ü Provide client service & support for BAU and ongoing operational issues.
ü Actively participating to the team organisation by taking initiatives and by being implicated in
common projects.
ü Follow-up of the incidents until full completion of corrective & preventive measures.
ü Assistance in the client service reviews to Private Capital Client Account Manager (agenda,
follow-ups, service plans, write-ups, call memos) by producing monthly KPI's and monitoring client
issues log.
ü Archiving of all TA documents.
ü Ensure relevant information is passed to the Fund Accountant and Custody teams.
ü Maintaining efficient external and internal relationships with clients, managers, TA KYC, domiciliation
team, Business Implementation, sales representatives, auditors…
ü Improving hierarchy relationship by reporting regularly encountered problems, outstanding work
(escalation process) and any risk identified.
ü Help in the production of TA activity statistic.
ü Participate to the review of team procedures and checklists.
ü If required be involved in department projects.
ü Support other Private Capital teams if required.
Advantages of the position:
ü Young, dynamic and ambitious team serving in a growing industry
ü Training and self-development opportunities
Working environment:
ü Excellent work-life balance
ü Opportunities to thrive your career and your personality
Your profile:
1. Baccalaureate
2. Experience in the fields of Transfer Agency or knowledges of Fund industry (Private Capital being an advantage)
Your competencies:
1. Communication skills: to be able to express her/his messages, both oral and written, in a clear way
2. Analytical skills: to review and to analyse any documents
3. Organisation skills: able to manage her/his day-to-day and priorities
4. Accuracy:
a. precision and attention to details
b. to respect tight deadlines
c. to follow to-do lists
5. Client focus: ensure to satisfy client's needs within deadlines
6. Escalation:
a. to ask for assistance when needed
b. to refer issues to the appropriate person(s)
7. Ability to learn by adjusting practices following newly acquired knowledge
Behavioural Skills:
ü Ability to collaborate / Teamwork
ü Decision Making
ü Personal Impact / ability to influence
ü Attention to detail / rigor
ü Organizational skills
ü Adaptability
ü Ability to deliver / Results driven
ü Active listening
ü Communication skills - oral & written
ü Client focused
ü Ability to share / pass on knowledge
ü Critical thinking
ü Ability to synthetize / simplify
ü Creativity & Innovation / Problem solving
ü Resilience
ü Proactivity
Transversal Skills :
ü Ability to understand, explain and support change
ü Analytical Ability
ü Ability to manage a project
ü Ability to develop and adapt a process
Technical Skills :
ü Experience with efront (FIA) is considered as an additional asset
Language Skills:
ü Fluent in English and French; German/other languages will be considered as an asset
During the finalization of the recruitment process, the preselected candidate will be asked to provide us an extract from his/her criminal record dated less than 3 months (record N°3 for Luxembourg), according to the dispositions of the law from July 23 2016 concerning the criminal record.