We’re a profitable, fast-growing company from Stockholm reshaping how people engage with a traditional and often opaque industry — bringing speed, trust, and transparency to a process that hasn’t changed in decades. With hundreds of thousands of customers and a lean, ambitious team, we’re scaling aggressively, launching new products, optimizing our operations, and expanding into new markets.We are currently expanding to Germany and looking for an experienced operator to join us on the ground. This is a both strategic and operational role with core focus on operational effectiveness and market expansion — while still having exposure to strategic decision-making and growth initiatives.You’ll be the go-to person for solving cross-functional bottlenecks, improving daily operations, and helping the leadership team execute high-priority projects. You’ll own internal workflows, coordinate logistics and customer-facing processes, and make sure the business runs smoother as it scales.What You’ll DoPartner directly with the CEO on a wide range of business priorities — with a strong focus on operations and growth in Germany.Identify inefficiencies across logistics, customer service, payment handling and returns — and improve themDesign and implement scalable processes across the orgBuild internal dashboards and operational reportingOwn ad hoc analysis, decision briefs, and internal memos for the leadership teamStay one step ahead of where operational stress will hit as we scale and expand to new markets — and act earlyWho You Are4+ years of experience in consulting, operations, business strategy, e-commerce, logistics, or startup execution rolesSharp analytical and process design skills — you think in systems and love fixing broken onesExtremely organized, hands-on, and comfortable wearing multiple hatsConfident in breaking down ambiguous problems into practical, actionable plansYou thrive in high-velocity environments where ownership is real and no task is too smallGerman and English fluency required.Bonus if you’ve worked in industries like e-commerce, fintech, marketplaces, or logisticsWhy This Role Is DifferentWork directly with the CEO and management team — no layersA front-row seat to the scaling of a profitable digital businessReal impact — your improvements show up in customer NPS, delivery time, cost per transaction, or reduced churnBalanced mix of strategy, execution, and learningIf you’re looking for a role where you’ll grow fast, own big things, and work directly with the CEO and lead our market expansion efforts, please apply. #J-18808-Ljbffr