Job Title: Chief Operating Officer (COO)Company OverviewOur client is a global SaaS and consulting firm specializing in driving digital transformation for more than 20,000 clients. With a diverse, international team of software developers, strategists, and consultants, they serve clients in the industrial sector.Role OverviewThe Chief Operating Officer (COO) will be a key member of the executive leadership team responsible for overseeing the company’s global operations, delivery excellence, and business scalability. The ideal candidate is an execution-focused leader with deep experience in professional services or consulting, a strategic mindset, and a proven ability to manage cross-functional teams across multiple geographies.The COO will be instrumental in aligning day-to-day operations with long-term strategic goals, optimizing the global delivery model, and fostering a high-performance, client-focused culture.Key ResponsibilitiesOversee the company's day-to-day global operations, including consulting delivery, project execution, client satisfaction, resource planning, and operational efficiency.Translate strategic vision into actionable operational plans that drive revenue, profitability, and delivery excellence.Lead and mentor regional delivery leads, project managers, and sales teams across North America, Europe and APAC (virtually and in-person).Partner closely with Product and Sales teams to ensure seamless onboarding, retention, and satisfaction of enterprise clients.Evaluate, implement, and enhance cross-selling and processes to support operational scale and efficiency.Collaborate with Finance and the CEO to manage operational budgets, driveChampion a culture of excellence, transparency, collaboration, and innovation throughout the organization.Qualifications10+ years of progressive leadership experience in consulting, digital services, or a technology-driven professional services environment.Proven track record of scaling operations in an international company.Strong background in delivery leadership, client services, or program execution within a complex, matrixed organization.Deep understanding of digital technologies, software delivery lifecycle, and agile operating models.Exceptional strategic thinking and operational execution skills.Experience leading geographically distributed teams.Demonstrated ability to drive efficiency and performance improvement across business unitsOfferA leadership role in a global IT company.A collaborative, purpose-driven culture that values innovation, integrity, and excellence.Competitive compensation and executive-level benefits.Travel around the world; international exposure.Opportunity to shape the next stage of the company’s evolution. #J-18808-Ljbffr