German Speaking Customer Support – Lisbon, Portugal
Join a globally recognized organization specializing in digital transformation, consulting, and technology services. In this role, you will provide world-class customer support for one of the most widely used and respected online media platforms in the world — known for empowering creators and inspiring audiences worldwide.
Why Work in Lisbon?
Lisbon stands out as one of Europe’s leading destinations for digital and professional growth. The city offers a unique combination of strong international business presence, welcoming atmosphere, affordable living costs, and high quality of life — all surrounded by picturesque scenery and warm hospitality.
Key Responsibilities
* Provide professional customer assistance through email, chat, and phone.
* Resolve user inquiries related to content, policies, and platform features.
* Maintain high levels of user satisfaction and adherence to quality standards.
* Accurately record case information and escalate issues when necessary.
* Contribute to a collaborative, multicultural, and results-driven work environment.
Candidate Profile
* Fluent/native-level German (C2) and good English skills (B2).
* EU citizenship or valid Portuguese residence card (no visa sponsorship).
* Availability to relocate to Lisbon and start immediately.
* Experience in customer support or similar role is advantageous, though not required.
What We Offer
* Competitive compensation package plus monthly language allowance.
* Performance-based bonuses.
* Daily meal allowance (via meal card).
* Private health insurance.
* Paid initial training and ongoing development.
* Monthly transportation allowance.
* Relocation package (€2,500 gross) paid with your first salary.
Advance your career with an international company that values growth, teamwork, and diversity.
If you’re ready to take on a new challenge and build your career in Lisbon — apply today!