Technical Assistance Specialist
We're seeking a highly skilled Technical Assistance Specialist to join our team. As the primary point of contact for technical inquiries, you'll be responsible for providing expert guidance and support to customers.
This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment. If you have a passion for optics and imaging, and enjoy helping others, we encourage you to apply.
The ideal candidate will possess a Bachelor's degree in Science or Engineering, and be fluent in Italian and English. Proficiency with MS Office is also essential.
Key Responsibilities:
* Provide technical assistance and product recommendations to customers
* Handle customer inquiries in a timely and professional manner
* Collaborate with global teams to achieve business objectives
Qualifications:
To be successful in this role, you'll need to possess the following qualifications:
* Bachelor's degree in Science or Engineering
* Fluent in Italian and English
* Proficient with MS Office
* Strong communication and problem-solving skills
What We Offer:
We offer a competitive salary and benefits package, including:
* Company pension scheme
* Hybrid working options (1 day/week)
* Extensive training and development opportunities
* Subsidized gym membership
* Cycle to Work scheme / Jobbike program
* Company events
Our company values diversity and inclusivity, and we welcome applications from candidates with diverse backgrounds and abilities.
This role can be based in Mainz (Germany) or York (UK), depending on the candidate's preference.