We are currently looking for a Business Analyst to strengthen the Cronos Europa team. The role involves supporting IT security service management, assisting users, and contributing to the continuous improvement of processes, tools, and operational efficiency. Location: Near-site (accessible within 2 hours from Brussels) - Remote work possible. Occasional on-site presence required for meetings. Responsabilities Analysis of Business requirements Documentation of Business requirements Business model analysis Business process analysis Business processes modelling Functional requirements and business cases analysis Risk analysis Assistance in Business cases, Vision documents, Project Charters and Security Plans Participate as speaker in conferences or event, sometimes abroad Belgium, to present DPP state of play Providing business knowledge for the organisation and implementation of user acceptance testing or for troubleshooting the system or addressing incidents Assisting the Helpdesk function by providing business knowledge in the policy areas within his/her area of responsibility Meet policy officers, present the DPP, understand their needs and analyse if and how DPP could play a role. Document and maintain the outcome of this analysis, positive or negative Participate as speaker in conferences or event, sometimes abroad Belgium, to present DPP state of play Profile Bachelor's degree Capability of working in an international/ multicultural environment. Excellent team player Very good knowledge of English (both written and oral) Good knowledge of information systems matters Good knowledge of large organisation administrative business processes Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.) Good knowledge of BPMN & UML Good knowledge of Wiki and collaborative sites Knowledge of software development methodologies (e.g. RUP, Agile) Excellent interpersonal and communication skills Strong capacity in preparing and writing business analysis Capability to speak to business and technical audiences Strong capacity to give high-level presentations Excellent critical thinker, by using logic and reasoning to identify strengths and weaknesses of alternative solutions Ability to apply high quality standards Ability to participate in multi-lingual meetings, excellent communicator Capability to present complex topics in front of large and broad audience Strong capacity in preparing and writing business analysis Excellent critical thinker, by using logic and reasoning to identify strengths and weaknesses of alternative solutions Very good interpersonal and (oral and written) communication skills. High degree of discretion and integrity is required Technical skills: 7 years of specific expertise with business model analysis and modelling 7 years of specific expertise with requirement elicitation 7 years of specific expertise with BPMN & UML 5 years of specific expertise with design of mockups and wireframes with tools like Balsamic 5 years of specific expertise design of conceptual data model 2 years of specific expertise with SQL statements writing 2 years of specific expertise with manual testing 2 years of specific expertise with Jira & Atlassian Confluence, including Gliffy diagrams Certifications & standards: Business Analyst - BABOK Why cronos group? We'll propose you: An attractive salary package A good work-life balance environment The assurance of working in cutting-edge technologies in an entrepreneurial spirit. The opportunity to develop your skills thanks to tailor-made training courses according to your needs A good job in a friendly place If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos! Cronos Europa is an IT and digital communications company uniquely dedicated to serving the European institutions, agencies and bodies. From the European Union to EUROCONTROL, we partner with a range of supranational and interinstitutional authorities. Our mission is to arm them with the tools they need to thrive in the digital age. Every aspect of our organisation is designed to complement their capabilities - from our people to our processes and our premises. Our brand combines the expertise of former companies Cronos International and C-Dev, with the creative skills of Inspiiro and the breadth of capabilities of the Cronos Group. Today, Cronos Europa employs over 1,000 people in offices across Belgium, Luxembourg and the Netherlands, serving institutions across diverse framework contracts. Cronos Europa is part of the Cronos Group, one of the largest IT service providers in the Benelux, employing over 8,000 people across 200 competence centres. By leveraging the Group's resources, Cronos Europa can help clients extract value from new and emerging technologies, for everything from Artificial intelligence to Zg Quantum.