Job Description
What you’ll do…
* You’ll be responsible for the cleaning and servicing of public areas in the hotel, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
* To be responsible for reporting any maintenance defects in public areas and back of house through.
* To ensure that all public areas adhere to all brand standards and quality audit standards.
* To be responsible for the cleaning and maintenance of exterior areas of the hotel including but not limited to guest entrances and loading bay areas.
* To oversee the delivery and collection of linen and terry on a daily basis.
* To be responsible for the stocking of linen and housekeeping supplies on guest floors and in stores, and to ensure that these storage areas are clean and well maintained.
* To ensure guest floors are clean and well maintained at all times.
* To assist with other tasks to support the housekeeping team as required.
* To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Assistant Head Housekeeper.
* To ensure all cleaning materials are handled correctly and to be fully aware of local regulations.
* To attend all training sessions required.
* To always maintain a positive and friendly attitude, even when working to find solutions to challenges.
* To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
* To assist in the cleaning of public areas and back-of-house areas as required.
Qualifications
What we’re looking for…
* You have a high level of verbal and written communication skills (German and English is favorable) and competent computer skills.
* You have the ability to build relationships with colleagues and customers.
* We leave our egos at the door and help each other to get the job done
* You’re up for doing things differently and trying (almost) everything once
* If we get stuck in a lift together, we’d have a good time and share a few laughs
* You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
What’s in it for you…
* The opportunity to bring an exciting new hospitality concept to Berlin (and Germany) and join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
* 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
* A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
* The chance to challenge the norm and work in an environment that is both creative and rewarding.
* Great discounts across the entire Ennismore family.
* Enjoy a free night at The Hoxton and a meal for two when you first start with us.
* Goes without saying, but we’ll feed you while on shift (Pluxee benefit card and vouchers).
* Lots of opportunity to progress and switch it up as part of a global family of brands.
* Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
* An annual diversity and inclusion calendar of events creating opportunities for you to learn to celebrate and make a positive impact.
* Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
* Enjoy lots of Discounts through our Corporate Benefits Discount webpage.