Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Job Description
The Commercial Learning Sr. Trainer reports to the Manager Commercial Learning and is responsible for providing Sales Training to Intuitive’s Global Distribution Markets. This individual will collaborate closely with the European Commercial Distribution Managers to create a sales training strategy to improve the knowledge and skill of the Distributor Partners.
Roles & Responsibilities:
1. LeadershipPartner with the Global Commercial Distribution Team to support the sales strategy by aligning all training programs and initiatives to the prioritiesAssess European distributor sales team's strengths and gaps pertaining to knowledge and skills; Develop programs to address competency gapsCollaborate with internal partners such as Direct Commercial Learning, Salesforce Effectiveness, ISI Business School, HR, Talent Development, Clinical Product Education and other cross functional partners to standardize business processesCollaborate with Learning & Technology Specialist to execute e-learning initiatives and maintain current training records
2. Sales TrainingCreate curricula, agendas and training materials for all technical, clinical and sales training programsManage regional and corporate new hire training programs - Distributor Clinical and System Training (DCAST)Effectively present and deliver ISI Clinical Sales Process and Capital Sales Process presentations and workshops to new hire trainees during DCAST programs and ongoing competency programsLeverage various formats and venues for training programs, such as instructor-led, self-led, distance learning/remote, video and podcast, etc. to maximize the impact of the contentCollaborate closely with Global Marketing to ensure training aligns with messaging, value propositions and market opportunitiesConduct routine field rides with field sales to diagnose common training needs as well as provide coaching, feedback and mentorshipSupport da Vinci procedures in a hospital operating room
3. Technical / Clinical TrainingMaintain "expert" level certification of da Vinci Surgical Systems / procedure lectures and advanced instrumentation in-service training and lecturesEffectively present and deliver da Vinci Technical Lectures / procedure lecture to new hire trainees during DCAST programs and ongoing competency programsCertify distributor sales personnel on da Vinci Surgical Systems and advanced instrumentation in-service trainingEducate Distributor Sales Personnel on Best Practices for da Vinci Surgical Systems pre, intra and postoperative management
4. AnalyticalForecast annual program needs to meet organizational growthMeasure sales effectiveness of training programs and develop reports and comprehensive programs analysis
#LI-Hybrid
Qualifications
Skills & Experience:
5. Degree required, preferably in Business Administration, Communications, Healthcare Management or Biomedical Engineering
6. 4+ years of Sales or Sales Management experience, preferably in medical device field
7. 2+ years of Corporate Training or Training Management experience
8. Experience with the da Vinci Surgical Systems preferred
9. Knowledge of the operating theater preferred
10. Proven ability to effectively communicate both verbally and written
11. Strong interpersonal and leadership skills
12. Highly organized and able to operate independently
13. Ability to travel 15%+
14. English fluency required
Additional Information
Wir schätzen jede Person in ihrer Individualität – unabhängig von Geschlecht, ethnischer oder sozialer Herkunft, Religion, besonderen Bedürfnissen, Alter oder sexueller Identität. Diskriminierung hat bei uns keinen Platz.
Haftungsausschluss für US-Exportkontrollen: In Übereinstimmung mit den Export Administration Regulations (15 CFR § können einige Positionen bei Intuitive Surgical US-Exportkontrollen für potenzielle Mitarbeitende unterliegen, die Staatsangehörige von Ländern sind, die derzeit einen Embargo- oder Sanktionsstatus haben.
Bestimmte Informationen, die Sie im Rahmen der Bewerbung angeben, werden verwendet, um festzustellen, ob Intuitive Surgical (i) in Ihrem Namen eine Exportlizenz von der US-Regierung einholen muss (das Lizenzierungsverfahren der Regierung kann bis zu sechs Monate dauern) oder (ii) einen Technology Control Plan (TCP) implementieren muss (verlängert den Einstellungsprozess in der Regel um 2 Wochen).
Für alle Positionen bei Intuitive, die Exportkontrollen unterliegen, steht ein endgültiges Angebot unter dem Vorbehalt, dass vor dem geplanten Eintrittsdatum eine genehmigte Exportlizenz und/oder ein vollständig ausgeführter Technology Control Plan (TCP) vorliegt. Das Eintrittsdatum kann dabei angepasst werden, sofern der Genehmigungsprozess den Einstellungsbedarf nicht unangemessen beeinträchtigt.