Customer Service Leadership
Energize a new world with innovative solutions for customer satisfaction.
Key Responsibilities:
* Lead a team of professionals in customer service, fostering a culture of excellence and focus on customer needs.
* Collaborate closely with cross-functional teams to ensure seamless customer journeys and address challenges proactively.
* Support process standardization and align service commitments across the organization.
* Establish key performance indicators (KPIs) to assess team performance and customer health.
About the Role:
* Fast-growing division seeks an experienced Teamleader Customer Service.
* Join a dynamic team in a hybrid working model, combining remote and collaborative office experience.
* Benefit from a fair and dynamic reward package that recognizes your performance and potential.
* Professional growth possibilities & learning opportunities.
* Collaborate with transverse teams and helpful colleagues.
* Contribute to innovative projects.
Annual holidays: 30 days