WorkShop has become one of the fastest growing and most rewarded agencies in the Nordics, helping some of the largest brands and retailers around the world to develop their marketplace. WorkShop is part of the global agency network Advantage Smollan and have representation and capabilities across Europe with a global reach on creative services.
WorkShop offers you an exciting job in an international and dynamic organization where there is a short time gap from idea to action. Would you like to join us?
We at WorkShop are now looking for a Community Manager for Intel who will be the primary interface between ambassadors on our digital platform and the client. We’re looking for someone with a passion for gaming and computing with the ability to lead and drive conversations and engagement in a digital environment. Does it sound like you? Keep reading!
Job description:
As our Community Manager, you will be the central point of contact for the ambassadors, the local field (IRE) team as well as our global internal advocacy team. This is a critical role for ensuring that key strategy, objectives and messaging is passed through to the field team and ambassadors, as well as being reported back with constant feedback and development. Engagement is reported back with constant feedback and development to the client and the program team. The position also includes:
o Lead training, advocacy, content and activations in a digital platform towards the end user
o Execute and develop the strategic framework into daily activities such as trainings, conversation and digital experiences with the intention to enforce store relationship and drive sell out performance and store compliance
o Lead the work of the IRE team in the platform as well as running and developing local strategies for the engagement program
o Engage with users in the program as well as with key stake holders daily to make sure we deliver the best-in-class engagement program
o Ensure digital and physical support to wholesale partners to ensure store compliance, POS maintenance and store management relationships
o Come up with ideas and activating digital and physical activations and events in the retail environment through a digitally led strategy
You will have support from both Intel and the engagement team at WorkShop to execute and create content for the retail staff to take part of. Activations can consist of physical events or trainings in store environment or other locations as well as digital and virtual live trainings either in the platform or through other platforms. The role doesn’t have any staff liability but you are responsible for supporting the local IRE team in their strategic work.
Qualifications:
* Proven experience (3-5 years) as a training manager in a retail environment
* Experience in leading a team for field visits and events with digital focus
* A passion for gaming & Computing
* Interest in innovative consumer electronics
* Online social community management experience
* Previous experience of training content creation and implementation in retail
* Knowledge of running and developing an ambassador incentive program
* Excellent written and verbal communication skills in English and German
* Previous experience in retail environment or key electronics retailers
* Willing to travel between head office locations and with the field team
Placement: Germany
Start: As soon as possible or according to agreement
Working hours: Full time
Selection and interview process is ongoing; therefore, please apply as soon as possible. We don't accept applications by mail, apply therefore via add. Last application day is 2025-09-30.
We are WorkShop: the Consumer Experience Agency – a leading retail agency in the Nordics, dedicated to creating and delivering innovative customer experience for the world's biggest brands. We do that by offering a complete portfolio of services including data & insights, concept, field marketing and much more – so that we can be a partner to our clients in every step. Join one of our teams around the globe and explore your potential through unique projects, pop-ups, store concepts or our brand ambassador programs!
Learn more about our company at WorkShop and follow us on Facebook, LinkedIn and Instagram !
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