Deputy Team Manager Customer Service & Meeting Room Sales (everyone is welcome) Join to apply for the Deputy Team Manager Customer Service & Meeting Room Sales (everyone is welcome) role at Sirius Facilities GmbH Responsibilities Team & process support – support the Team Manager in leading, motivating and developing the conference management team. Ensure smooth daily operations, including vacation cover and operational steering. Sales & customer management – support business customers from inquiry to contract signing, ensuring high customer satisfaction and building long-term relationships. Support sales actions and marketing campaigns. Reporting & performance – monitor relevant KPIs (e.g., capacity utilisation, conversion rate, revenue development), create reports and action recommendations for management. Process optimization & interface work – continuously improve internal processes and tools, collaborate closely with marketing, finance, sales and operations. Operational day-to-day – assist in quotation creation, pricing and contract execution, maintain and track leads and opportunities in Salesforce and Amadeus Delfi. Qualifications Studium im Bereich Betriebswirtschaft or equivalent, or relevant work experience. Experience in customer service, sales or conference management. Passion for sales and customer win. Result orientation and entrepreneurial thinking focused on sales, margins and target achievement. Analytical skills and strong understanding of sales strategies, market mechanisms, customer needs. Proficiency with CRM and BI tools (Salesforce, Power BI). Strong communication, empathy, hands-on mentality, cross-functional collaboration. Very good German language skills in speaking and writing. Benefits Attractive salary, flexible working hours and partial home office. Above-average contribution to company pension scheme. Company supplementary health insurance. Employee discounts. Du culture at all levels. High degree of design freedom, appreciative work climate and open corporate culture. Attractive development opportunity in a modern, profit-oriented company. Internal training opportunities (Sirius Academy). Health management and sport offers. Team & company events. About us We provide development opportunities and security as an international company with solid growth. Sirius stands as a listed company with over 275 employees for independence, flexibility, teamwork and new challenges. You will never be bored with us. Our service and the commercial spaces are tailored to the needs of tenants. For more information, visit our website www.siriusfacilities.com. #J-18808-Ljbffr