Customer Success Manager
We are transforming the energy landscape by automating infrastructure design and planning. Our cutting-edge cloud platform streamlines routing, design, and analysis for power lines to hydrogen networks.
* Accelerate Customer Onboarding: Plan and execute software roll-outs for new customers ensuring a seamless onboarding experience.
• Solid understanding of energy network infrastructure planning renewable energy spatial environmental assessment GIS-based modeling
• 4+ years professional experience in B2B customer relationship management customer success product management ideally within SaaS GIS utilities or energy sectors
• Proven ability to manage international enterprise clients ensuring high satisfaction adoption retention project management requirements analysis conceptual system design translating complex technical needs into actionable solutions data analysis reporting generating insights from customer usage performance metrics
1. Strong analytical mindset attention detail data-driven decision-making
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