Sr. Priority Community Manager, MEU, Community OperationsJoin to apply for the Sr. Priority Community Manager, MEU, Community Operations role at AmazonSr. Priority Community Manager, MEU, Community Operations1 day ago Be among the first 25 applicantsJoin to apply for the Sr. Priority Community Manager, MEU, Community Operations role at AmazonDescriptionAmazon Community Operations works to anticipate our communities’ needs and build positive net impact anywhere we operate. From Operational Excellence to Community Outreach and Employee Engagement, Community Operations is defining what it means to be a positive presence in the community. This is a fast-paced, start-up environment where creative problem solving, operational excellence, and building relationships are the core of our day-to-day work.DescriptionAmazon Community Operations works to anticipate our communities’ needs and build positive net impact anywhere we operate. From Operational Excellence to Community Outreach and Employee Engagement, Community Operations is defining what it means to be a positive presence in the community. This is a fast-paced, start-up environment where creative problem solving, operational excellence, and building relationships are the core of our day-to-day work.We are looking for a Priority Community Program Manager to work with communities in the Middle EU (Germany, Austria and the Netherlands). This role will report into the EU Priority Community Management leader. In this role, you will act as the day-to-day point of contact for key stakeholders up to the director and VP level. You’ll leverage data to find and creatively fix problems to positively impact the community. You'll drive adoption of mechanisms and best practices that help our operations leaders build positive community relationships and avoid negative impacts which can impede our business growth. You will be accountable for creating regional strategy plans and when issues arise, you will provide dedicated support to the site teams and to community members to resolve the issue so that it stays fixed.This role is highly visible within Amazon and provides opportunity to influence thinking across multiple teams and businesses.Key job responsibilitiesDeep dive the root causes of community concerns and leverage data, feedback, and other inspection mechanisms to recommend and test opportunities for changes in process.Coordinate across multiple partner teams and business lines to influence durable fixes to community-impacting issues.Drive adoption of community awareness and proactive impact identification programs among our operations teams.Support new operations site launches to mitigate community-impacting issues prior to opening day.Travel up to 25% of the time.Basic QualificationsExperience in program or project managementExperience using data and metrics to determine and drive improvementsExperience owning program strategy, end to end delivery, and communicating results to senior leadershipPreferred QualificationsExperience leading process improvementsExperience defining and executing program requirementsExperience in complex problem solving, and working in a tight schedule environmentExperience working cross functionally with non-tech teamsAmazon is an equal opportunities employer. 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If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Deutschland Transport GmbHJob ID: A2984314Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionProject Management, Management, and Product ManagementIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Amazon by 2xSign in to set job alerts for “Senior Community Manager” roles.Communication Manager Institutional (m/w/d)Presentation Designer (Remote, Contract)Intern - Founder's Associate (m/f/d) in Metaverse Platform for Arts & CultureWork from home as Online Primary School Tutor - Part TimeFeldkirchen, Bavaria, Germany 13 hours agoSenior Manager (m/f/d) - Strategic Accounts (SA) - LinkedIn Marketing SolutionsCommunity Manager Bayern (Afrogerman Community)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr