We are hiring a Store Manager for our boutique in Hamburg.
Main activities and responsibilities
* Ensure the achievement of store sales budget
* Responsible for the overall results of the store, working closely with all Corporate/ Retail Manager to ensure to achieve store business objectives, demonstrating an excellent client experience
* Be a brand ambassador promoting the Company values
Key requirements & competencies
* Guarantee the store profitability, develop and implement business action plans to maximize
* Ensure that the highest level of client service is provided motivating and challenging the Staff
* Communicate KPIs and identify strategies to ensure that the performance standards are met
* Oversee and support stock management
* Lead the CRM processes according to Company guidelines
* Oversee training ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered
* Ensure adequate floor coverage and timely submission of payroll records for all employees
* Guarantee the Visual Merchandising standards
* Work with HR to recruit and retain a high performing team and ensure effective resolution for all the employee relations issues
* Perform other duties as directed
Additional skills:
* Leading and Developing others
* Communicating with impact
* Building networks
* Strategic orientation
* Apply number and statistics
* Problem solving
* Creating efficiencies
* Commercial focus
* Achieving goals
Location: Germany, Hamburg