Work Flexibility: Remote or Hybrid or Onsite
Job Summary:
As part of the Payroll and Workforce Management transformation program, a new Workforce Management system will be implemented to modernize and streamline our processes. Remote working options are available, 10-15% travel across Europe will be required.
System Management and Maintenance:
1. Day to day system management including providing support to business to ensure system compliance
2. Managing and responding to customer inquiries ensuring a high level of satisfaction and support
3. Configure and maintain the Workforce Management System to align with organizational processes, policies, and compliance requirements
4. Collaborate with internal stakeholders to define business requirements and translate them into actionable items from the systems perspective
5. Regularly update system parameters, ensuring accuracy and relevance of workforce data
6. Troubleshoot and resolve system issues promptly to minimize downtime with escalation to higher level support when necessary
7. Conduct regular system audits to ensure compliance with system rules & configuration
8. Ensure that processes are accurately documented and described
Data Management and Reporting:
9. Oversee the integrity and accuracy of data within the system
10. Generate and analyze reports to provide insights into workforce trends, enabling informed decision-making
11. Develop and implement data quality controls to enhance the reliability of HR analytics
User Training and Support:
12. Provide ongoing trainingfor end-users to ensure proficient utilization of the Workforce Management System
13. Provide ongoing support to end-users, addressing queries and resolving system-related issues
14. Collaborate withHR Systems, IT, and the Vendor for advanced technical problem resolution
System Enhancements and Upgrades:
15. Collaborate with HR Systems, IT and impacted stakeholdersto implement system upgrades or enhancements
16. Participate in the evaluation and integration of new features to improve system efficiency
17. Stay abreast of industry trends and best practices to suggest and implement continuous improvements
Education & special trainings:
18. Degree in Human Resources, Information Technology, or a related field preferred
19. 3+ years experience in HRIS preferably within the EMEA region
20. Proficient in relevant software and tools related to workforce management and HRISpreferred
21. Fluency in English, both written & spoken is required.
22. Proficiency in a second European language (German, French, Polish) is preferred
Qualifications & experience:
23. Proven experience in administering HRIS, preferably within the EMEA region
24. Very good knowledge of HR process flows, automation, and simplification potential
25. Strong attention to detail paired with the ability to work well independently and under pressure
26. Experience in creating reports, assessing, manipulating and presenting data in various formats
27. Excellent analytical and problem-solving skills
28. Experience working cross-functionally with different stakeholders with a high responsiveness to business needs
29. Ability to prioritize multiple simultaneous deliverables and work in a fast-paceddemanding environment
Travel Percentage: 10%