Job Title: Key Account Manager - Retail
Location: Heidelberg, Germany (Remote)
Job Type: Full-time contract, Open end
Summary:
• You will manage strategic key accounts within the healthcare sector, build long-term partnerships, and develop tailored solutions along the patient care pathway. You will collaborate closely with cross-functional teams and serve as the face of Client in the market.
Responsibilities:
• Establish and maintain long-term business relationships with distributors, wholesalers, and medical specialists in the diabetes field
• Full revenue responsibility for assigned accounts and achievement of agreed sales targets
• Identify and acquire new strategic B2B customers while managing and expanding existing key accounts
• Develop and implement sales strategies to increase revenue and market share
• Conduct market analyses and monitor competition to identify trends and growth opportunities
• Organize and participate in trade fairs, conferences, and training events
• Collaborate closely with internal departments such as Marketing, Product Management (matrix structure), and Customer Service to ensure optimal customer experience
Experience & Education:
• Degree in Business Administration, Healthcare Management, or a comparable qualification
• Minimum of 5 years' experience in sales or key account management, ideally in the healthcare sector or a related field
• In-depth knowledge of diabetes-related products, services, and reimbursement systems
• Excellent communication and negotiation skills, with a confident and professional demeanor
• Strong customer focus and the ability to build and maintain long-term partnerships
• Willingness to travel and adapt to a dynamic work environment
• Fluency in German and good command of English (spoken and written)
Knowledge, Skills And Abilities:
• Solid understanding of the diabetes and chronic disease market landscape
• Proficient in CRM tools (e.g., Salesforce) and MS Office
• Strong planning, analytical, and sales management skills
• Team-oriented mindset combined with self-motivation and excellent organizational abilities
• Confident communication with decision-makers at all levels
• Willingness to continuously learn and adapt in a fast-changing market environment
Few Key skills:
• Sales attitude, relationship building, Appetite in Pharma, Power BI experience (not a must)
• Reporting to Country Business Manager