We are looking for a Community Manager (all genders) to join our team in Hamburg at the earliest opportunity.
About the Role
* Be the voice of the game across social media and community platforms (Discord, Instagram, TikTok, etc.)
* Write and publish patch notes, announcements, and event updates
* Collect and summarize community feedback for the team
* Help organize events, contests, livestreams, and giveaways
* Collaborate with marketing and dev teams to plan content and campaigns
* Moderate community spaces and engage with players and creators
* Track community sentiment and flag key issues or trends
* Keep internal teams in the loop on community updates and needs
Requirements
* 2+ years of experience in community management in the gaming industry preferably for a F2P/MMORPG
* Excellent written and verbal communication skills in English and German
* Experience with platforms like Discord, Instagram, Reddit, Twitter, Facebook, and social media scheduling platforms (e.g. Brandwatch)
* Strong organizational skills and ability to manage multiple projects simultaneously
* Empathy, patience, and diplomacy—especially when dealing with player feedback or community crises
Benefits
* Choose from a wide range of perks through our flexible benefits system that fit your lifestyle: subsidies for your public transport pass, bike rental, internet bill, gym memberships, or services like HelloFresh, Etepetete, and more!
* Contributions to your company pension scheme and disability insurance to keep you covered long-term.
* Flexible working hours that suit your rhythm – with the option to work from home on certain days.
* Subsidized lunches on office days, plus fresh fruit, coffee/tea, and drinks available at all times.
* Enjoy exclusive employee discounts – because we value your hard work!
* Wear what makes you feel comfortable: our dress code is casual.
* Enjoy up to 5 weeks of Workcation per year – work remotely from inspiring locations around the world!
* Be part of an international team with like-minded colleagues from over 30 countries – diversity and shared goals included!
* Regular team events and company parties to keep the fun going.
* Challenging tasks with real responsibility and the freedom to grow in our dynamic environment.
* Love dogs? Feel free to bring your furry friend to the office – they're more than welcome!