Key Responsibilities
New Product Introduction (NPI) / Launch Phase
Support supplier PPAP preparation and track submission status
Assist with capability studies and dimensional validations
Collect and share supplier feedback during feasibility and design reviews
Help establish inspection criteria based on CTQ (Critical to Quality) characteristics
Production / Sustaining Phase
Support incoming part inspection and first-pass yield tracking
Investigate non-conformances and issue preliminary supplier notifications
Coordinate containment activities for immediate quality issues
Maintain supplier performance records and audit documents
Warranty / Field Feedback
Coordinate part returns for supplier analysis of early warranty claims
Record and monitor supplier responses to field quality issues
Assist in summarizing warranty data for internal team reviews