Director of Product | DAX 40 | Digital Experience & Platform Strategy | Cologne/Bonn (Hybrid)
AI Futures has been exclusively retained to hire a Director of Product for a leading DAX 40 based in the Cologne/Bonn region.
This is a senior leadership role within a fast-moving environment, responsible for shaping the core digital experience across App, Web, and internal Care platforms. The mandate is to define the vision, raise the quality and deliver; seamless, scalable experiences for millions of customers and teams.
Hybrid: 2 days per week onsite in Cologne/Bonn
Remuneration: Up to €250k total package
The Role
* Lead a large product org, owning the end-to-end Services vertical across App, Web, and Agent platforms
* Define and execute product strategy for core digital foundations (Login, Identity, Onboarding, Navigation, Profile, Settings)
* Own platform health and release management, with accountability for NPS, reliability, performance and quality metrics
* Transform complex subscriber journeys (contract management, renewals, billing, plan changes) into intuitive experiences
* Build and scale internal platforms used by retail and call-centre teams
The Candidate
* 10+ years’ experience in Product Management (leadership of Product Managers and cross-functional teams)
* Proven experience managing high-traffic mobile apps (iOS & Android)
* Strong background combining consumer UX with platform and operational tooling (internal systems, agent tools)
* Technical fluency across APIs, architecture, performance, and design systems
* Track record of delivering measurable impact across customer satisfaction, adoption, reliability, and efficiency
* Language: English (German a Bonus)
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