Energizing a new world with Exide Technologies About
us:Exide Technologies (www.exidegroup.com) is an internationally
leading provider of innovative and sustainable battery storage
solutions for automotive and industrial applications. With more
than 135 years of experience, Exide has developed and globally
marketed innovative batteries and systems, contributing to the
energy transition and driving a cleaner future. Exide Technologies'
culture and strategy are centred on recycling, sustainability, and
environmental responsibility. The company has 11 manufacturing and
3 recycling facilities across Europe, ensuring resilience and a low
CO2 footprint with a local supply chain. With a team of 5,000
employees, we provide €1.6bn energy storage solutions and
services to customers worldwide, every year. Exide
Technologies’ Energy Solutions division is developing and
manufacturing stationary energy storage batteries, from backup
power to large-scale storage systems (BESS and C&I).
Exide´s technology portfolio spans from multiple
lead-acid over to lithium-ion technologies supporting the global
energy transition and digitalization. Our storage systems are used
in UPS, Telecom, Datacenters, Public Transport, in Front-of- and
Behind-the-Meter applications and many more. About the job:For our
fast growing division Energy Solutions at the earliest possible
date we are looking for a: Teamleader Customer Service (m/f/x)
Energy Solutions. Join our team in Büdingen (catchment
area Frankfurt, Hanau, Gelnhausen, Gießen,
Aschaffenburg). What will your daily responsibilities include in
this role? Leadership: Ensure team stability and cohesion, provide
direction and manage a team of 8 employees fostering a culture of
excellence and customer focus. Collaboration: Work closely with
Sales, Order Management, Plant, and Logistic teams to ensure a
seamless customer journey and address any challenges proactively.
Coordination : Support Oracle deployment, Standardize and align
service commitments across the German organization Metrics
& Reporting: Establish and monitor key performance
indicators (KPIs) to assess team performance, customer health, and
overall success. What we ask for: Proven experience in leading,
motivating and developing a Customer Service team Ability to
translate insights into actionable strategies Grit and High
Standards. High degree of initiative Uphold a high-performance bar,
foster accountability, and lead by example with perseverance to
achieve ambitious growth goals. Proficient written and spoken
german and english skills University degree in Business
Administration or a completed commercial apprenticeship with
several years of job experience Approx. 3-5 years of experience in
a comparable position What we offer: We offer you a challenging,
responsible and varied job in a modern, fast growing divison within
an International Corporation. You can expect a highly collegial
working environment with a reasonable scope for action and
decision-making. You will benefit from exciting personal and
professional development opportunities, additional corporate
well-being initiatives, and several key benefits, including:
Permanent contract Hybrid working model: combination of remote and
collaborative office experience to enable innovation (3 days per
week in the office, 2 days remote work after initial adaptation
period). Annual holidays: 30 days Benefit from a fair and dynamic
reward package that recognise your performance and potential.
Professional growth possibilities & learning opportunities.
Collaborate with transverse teams and helpful colleagues.
Contribute to innovative projects A real perspective of working in
a dynamic environment. Working with us means being engaged and
agile. Our culture of continuous learning and commitment to
sustainability and diversity create an environment where you can
grow your skills and your career. Feel free to apply if you think
you meet the criteria and are excited to join our project. Please
submit your application along with an updated CV. A member of our
Selection team will reach out to you. Best of luck! APPLY NOW! Our
energy: It’s you! Together, we will be transforming the
energy sector. Exide is an equal opportunity workplace. We are
committed to equal employment opportunity regardless of race,
color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability or gender
identity. Exide is committed to sustainability and value creation,
respecting the planet’s limits and fostering positive
change for both the environment and people within the global energy
storage system. Exide Technologies GmbHIm Thiergarten 63654
Büdingen