About us:
Established in 2013, HONOR is a leading global provider of smart devices. We are committed to becoming a global iconic tech brand and enabling a smart life across all scenarios and all channels for all people. With a strategic focus on innovation, quality, and service, HONOR is dedicated to developing technology that empowers people around the globe to go beyond through its R&D capabilities and forward-looking technology, as well as creating a new intelligent world for everyone with its portfolio of innovative products.
Working Location: Düsseldorf, Germany
Note: Due to company requirements the employment contract will be in the form of an Outsourcing Contract.
Responsibilities
* Handling of Reports/Appeals: Review and process user-reported and appealed cases based on established content governance and handling rules to ensure platform content safety and compliance.
* High-Risk Content Management: Identify, analyze, and report information involving major regulatory violations to ensure accuracy and timeliness in reporting.
* External Communication and Coordination:
* Manage and oversee daily operations of external email accounts.
* Ensure timely receipt of communications from German regulatory authorities and distribute requirements to relevant functional departments, driving full-process closure.
* Serve as the unified point of contact for outgoing communications to German regulatory bodies, ensuring accuracy and timeliness of information delivery.
* Data Compilation and Disclosure: Collect and organize business-related data from multiple departments, facilitate external information disclosure, and support the preparation and release of compliance reports.
* Industry Monitoring and Risk Warning: Continuously monitor industry trends, compliance developments, and regulatory policies in Europe, analyze major issues, and escalate as necessary.
* Participation in European Internet Business Ecosystem Development:
* Expand and establish partnerships with ecosystem players related to internet business, including but not limited to content platforms, tool-based services, advertising platforms, traffic platforms, and developers.
* Develop ecosystem collaboration strategies based on business objectives, establish partnership tiers, and manage a partner pool.
* Daily Operational Configuration: Perform operational back-end configuration tasks for certain business functions.
Requirements
* Bachelor's or above degree.
* Professional Experience:
* 2+ years of experience in content moderation, Trust & Safety, compliance, public affairs, or risk management.
* Experience in cross-departmental collaboration and external communication, with familiarity in European or international compliance and safety management practices.
* Professional Skills:
* Familiarity with content safety, platform governance, and digital compliance policies and processes.
* Strong data analysis and report-writing abilities.
* Effective multitasking and time management skills.
* Business development capabilities: Able to independently identify resources, negotiate, and establish partnership intentions.
* Language Proficiency:
* Excellent English communication skills (written and spoken)
* Proficiency in Chinese communication
* Proficiency in German at a level equivalent to B1 certification.
* Preferred Qualifications:
* Familiarity with EU regulations such as the Digital Services Act (DSA) and GDPR, as well as industry best practices.
* Experience in handling major security incidents or crisis management.
What we offer:
* Friendly atmosphere and teamwork spirit
* Interesting and challenging international work environment.
* Flexible, open-minded management and a dedicated team
* Opportunity for self-realization in a company with great potential
At Honor, we celebrate diversity & Inclusion and are committed to building teams that represent a variety of backgrounds, perspectives, and skills.
https://agreement.itsec.hihonor.com/asm/agrFile/getHtmlFile?agrNo=1346&country=de&branchId=0&langCode=en-us
Start a new journey with HONOR to go beyond!