Assistant Store Manager (m/f/d) - Düsseldorf
Salary: €34,800 gross per year + team bonus (approx. €300 per month)
Location: Düsseldorf
Working hours: Monday to Friday, 9:30am-6:00pm; Saturday until 3:00pm (no shift work)
Are you looking for a varied role with clear structure, strong customer interaction and genuine career development opportunities?
We are recruiting on behalf of an internationally successful self-storage business for an Assistant Store Manager (m/f/d) in Düsseldorf.
The Role
* Providing professional advice and selling storage units and additional services (e.g. insurance, packing materials), both face to face in store and over the phone
* Actively following up leads and making outbound calls to convert enquiries into rentals
* Independently managing rental contracts, renewals, cash handling and customer accounts
* Taking responsibility for the smooth day-to-day operation of the store, including organisation, security, key and alarm systems and basic site checks
* Working with performance KPIs such as occupancy, conversion rates and add-on sales, and producing reports
* Working closely within a small, self-managed store team
What's on Offer
* Structured onboarding with an individual training plan (approx. 16 weeks)
* Clear development pathways, for example into a Store Manager or District Trainer role
* Predictable working hours with no shift patterns
* Modern working environment and a supportive, collaborative team
* Uniform provided, free drinks and attractive employee discounts
* Annual health allowance of €600
* Company pension scheme and regular training and development opportunities
What We're Looking For
* Experience in retail, sales or customer service
* Friendly, professional manner with a genuine enjoyment of customer interaction, both in person and over the phone
* Sales-focused mindset with an emphasis on excellent service rather than hard selling
* Very good German skills at C1 level and good English skills at B2 level
* Confident using PCs and CRM systems; a Category B driving licence is advantageous
Ref: BBBH34043