Is it time for a change? Save yourself the trouble of writing countless applications - one is all you need - to us! Our friendly colleagues will find you the new job you want as a 1st and 2nd level support employee and open the doors to attractive positions in the IT sector in Beckum. Send us your application documents and let's talk about your professional future. Equal opportunities are very important to us, which is why we expressly welcome applications from people with disabilities.
Here's what our clients offer
1. Fast and smooth placement in a permanent position directly with our clients
2. Trusted contacts with companies in the region thanks to many years of market presence
3. Appreciative and trusting support throughout the entire placement process
4. Intensive preparation for the interview with our client
5. Salary structure depending on qualifications and professional experience
Your tasks
6. Receiving and coordinating support requests
7. Prioritizing, classifying and documenting incoming faults in a trouble ticket system
8. Analyzing errors and providing initial solutions through on-site or remote support
9. Forwarding support requests to the specialist departments
10. Installation, configuration and maintenance of IT systems, new hardware and software applications and their administration
Your profile
11. Completed training in the IT sector, ideally as an IT specialist for system integration, IT systems electronics technician, IT systems administrator, IT administrator or a comparable qualification
12. Experience in 1st and 2nd level support
13. Experience in the use of ticket systems
14. Good knowledge of German
15. High degree of customer orientation and willingness to provide service