Business Process Analyst II Job Description
We are seeking a skilled Business Process Analyst II to join our team in Erkrath, Germany. The ideal candidate will be responsible for driving process improvements and managing day-to-day operations.
1. Serve as the primary business-focused owner of Microsoft Dynamics 365 for our Munster facility.
2. Manage and prioritize the ServiceNow ticket queue in collaboration with Hitachi.
3. Liaise with Hitachi to ensure timely resolution of issues and delivery of enhancements.
,i mprove communication between IT, business stakeholdersand external partners.',