Overview
Traffic Label is expanding its global footprint with a new office in Malta and seeking an experienced Head of Risk, Fraud & Payments (RFP) to lead our risk management, fraud prevention, and payments operations. This role combines strategic oversight with hands-on leadership to ensure compliance, safeguard revenue, and deliver seamless customer payment experiences across multiple brands and jurisdictions.
Key Responsibilities
Risk & Fraud Management
* Develop and implement the company's global risk and fraud strategy in alignment with regulatory obligations and business objectives.
* Manage enterprise risk frameworks, ensuring proactive identification, assessment, and mitigation of potential exposures.
* Lead investigations into suspicious activity, chargebacks, and fraud patterns, leveraging data and advanced tools.
* Design and optimise KYC, AML, and transaction monitoring processes.
Payments Operations
* Oversee all payment operations, including onboarding, reconciliation, and provider management.
* Build relationships with PSPs, acquirers, banks, and payment method partners to ensure efficient and compliant payment flows.
* Analyse payment performance KPIs, identifying opportunities for conversion and cost optimisation.
* Partner with Product and Engineering teams to enhance payment logic, routing, and risk-score automation.
Team Leadership & Development
* Lead and develop an RFP team, setting clear objectives, fostering accountability, and promoting collaboration.
* Instil a culture of integrity, continuous improvement, and data-driven decision-making.
* Drive education and training on risk awareness and compliance across departments.
Compliance & Governance
* Act as the primary liaison with regulators and auditors on AML, fraud, or payment compliance matters.
* Maintain policies and documentation to ensure adherence to EU, UK, and MGA regulatory standards.
* Ensure smooth integration of new payment solutions while maintaining compliance and risk controls.
Skills & Experience Required
* Minimum 7 years' experience within risk, fraud, or payments in iGaming, fintech, or eCommerce industries, with at least 3 years in a senior leadership role.
* Strong understanding of card schemes, alternative payment methods (APMs), AML/KYC regulations, chargeback management, and payment routing systems.
* Proven track record of building and scaling teams across multiple international jurisdictions.
* Exceptional analytical and problem-solving skills with a data-driven approach.
* Experience managing PSP relationships and negotiating commercial terms.
* Confident communicator comfortable in high-growth, fast-paced environments.
What We Offer
* Competitive salary and performance-based bonus
* Opportunity to shape RFP operations from the ground up in a new Malta hub
* Hybrid working environment and relocation support (if applicable)
* Private health insurance and company benefits package
* Dynamic, international culture of innovation and collaboration