Job Description:
To deliver exceptional order management services by effectively overseeing information, documentation and product flow to meet internal and external customer requirements while assuming responsibility for the team.
We are seeking a highly skilled professional to lead our team and provide superior service to our customers.
* Main Responsibilities
* Supervise a team of employees, including recruiting, onboarding, training, performance reviews and coaching.
* Manage orders from start to finish, ensuring timely and accurate processing.
* Collaborate with sales teams to meet customer needs.
* Resolve customer complaints in a timely and professional manner.
* Verify inventory availability and ensure correct pricing information.
Key Skills and Qualifications:
* Bachelor's degree in a related field or equivalent experience.
* Excellent communication and interpersonal skills.
* Ability to work in a fast-paced environment.
* Experience with ERP software is an asset.
* Good computer skills and proficiency in MS Office Suite.
Benefits:
* Competitive compensation package.
* Pension plan.
* Risk insurance.
* Service awards.
* Company car.
* Home office equipment.
* Enhanced leave benefits.
* Employee stock purchase program.
* Comprehensive wellness program.