Completion manager

📍 Location: Westfield Hamburg Überseequartier

Unibail-Rodamco-Westfield is an owner, developer, and operator of sustainable, high-quality real estate assets in the most dynamic cities across Europe and the United States. With 67 shopping centres in 11 countries – including 39 under the iconic Westfield brand – we offer a unique platform for brands and retailers to connect with over 900 million visitors annually.

We are seeking a structured and assertive Completion Manager – Hotels ,to lead the final phase of hotel construction projects. The role ensures full delivery of the building, including all documentation, certifications, and approvals. It involves minimizing defects, fulfilling contractual obligations, and acting as the link between URW and the leaseholder—evaluating non-contractual requests to protect project scope, timeline, and budget.

🔑 Key Responsibilities:

Project Handover Preparation: Define completed areas, inspection readiness, and documentation status.

Stakeholder Coordination: Organize inspections with leaseholders and coordinate training for building operations and maintenance.

KPI Management: Develop and track KPIs to monitor completion progress and ensure timely delivery.

Documentation Control: Use URW’s ThinkProject system to manage handover documentation and subcontractor compliance.

Quality Assurance: Conduct regular site inspections with construction, design, and quality teams; issue and track defect notices.

Independent Inspections: Perform additional checks beyond those of contractors to ensure quality.

Key Handover & Completion Programme: Plan and execute the key handover process and manage the overall completion schedule.

Planning Compliance: Monitor planning conditions that must be fulfilled before occupancy.

Client Satisfaction: Address client concerns during project closeout and maintain strong relationships.

Reporting: Provide bi-weekly updates comparing actual vs. planned progress using defined KPIs.

Cross-functional Collaboration: Work closely with legal, commercial, and technical teams to handle variations or claims.

Representation: Act as the developer’s representative in leaseholder meetings and negotiations.

Your Profil:

* Demonstrated experience in delivering hotel or high-end commercial construction projects

* In-depth knowledge of construction contracts such as FIDIC, VOB, or equivalent frameworks

* Strong negotiation skills and the ability to manage diverse stakeholder interests effectively

* Proficient in interpreting complex legal and technical documentation

* Proven leadership capabilities with excellent communication and coordination skills

* Extensive experience collaborating with international hotel brands and operators

What We Offer:

* A diverse and engaging role within a supportive and well-established team.

* 30 vacation days per year to help you recharge.

* Access to a wide range of well-being programs and support for all life situations through our partners: Urban Sports Club, EGym, Fitness First, and pme Family Service.

* Attractive subsidies via our partner app Belonio – including meal allowances, JobRad (bike leasing), and public transport tickets.

* Opportunities for continuous learning and personal development through our in-house URW Academy

* A strong commitment to sustainability with our “Better Places 2030” strategy

* A workplace that embraces diversity and inclusion through our “Be You at URW” program

You’re eager to make a difference, take on responsibility, and grow both personally and professionally? Then join us in creating ‘Better Places’ and shaping the future of retail!