Who We Are
CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well as delivering the difference in business-oriented services, such as development, support and maintenance of applications, virtualisation, automation, Cloud, and infrastructure administration.
CDS is present in 11 European countries with more than 1,600 employees and embraces all of Hewlett Packard Enterprise’s values and commitments to employees and customers alike.
A bit about the role...
As a Field Service Engineer, you will be responsible for the installation, configuration, and repair of IT hardware and devices at our customers’ sites in the greater Hanover area.
For this position, we are looking for a technician with experience in servers, storage, and networking environments.
Responsibilities:
* Represent our company in front of customers and give the service a face-to-face presence on-site
* Implementing change actions (installation, cabling, racking, etc.) in accordance with client procedures and best practices
* Confidently handle installations, configurations, and repairs of IT systems in sensitive and critical Business situations
* Maintain a high-quality standard, ensuring processes are followed and customer needs are met
* Enjoy regular communication with internal technical departments
* Continuously develop your support skills for IT systems, progressing towards the support of complex IT solutions
Mandatory skills:
* Some initial experience in IT support or as a technician
* Service-oriented mindset with a strong focus on customer needs and satisfaction
* An adventurous spirit, happy to be on the road.
* A valid driver’s license (Class B) is required
* Readiness for duty and special services & for Ü2 security check.
* Professional German and English level oral and written
* Rigorous, organized, and able to prioritize
Other relevant points:
* Type of contract: 2 years fixed term contract with possibility to extend
* Company Car
* Greater Hanover area
If you're excited about the prospect of joining our team and believe your skills and career aspirations align with this role, we encourage you to apply today.
Want to join us?
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CDS supports and applies the principle of equal opportunity. We recruit and retain the most qualified individuals, regardless of race, ethnicity, religion, gender, sexual orientation, age, or disability.