About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like IKEA and Booking.com already deploying Parloa at scale. About the role: As a Corporate Security Engineer, you will help build and operate the security foundations that protect Parloa’s internal systems, workforce, and SaaS ecosystem. This is a hands-on builder role responsible for improving the maturity of corporate security operations in a rapidly scaling environment. You will work closely with the Director of Security, IS&T, and engineering teams to strengthen detection and response capabilities, enforce corporate security guardrails, and ensure that security operations produce evidence that stands up to enterprise customers and audits. This role sits at the intersection of security operations, endpoint security, SaaS security, and incident response, and is ideal for engineers who enjoy improving real-world security posture in high-growth environments. Areas of ownership: Build and Improve Corporate Security Operations: Operate and mature the corporate detection and response capability by investigating alerts, improving detection coverage, and strengthening incident response processes across endpoints, SaaS platforms, and internal infrastructure. Strengthen Endpoint and Workforce Security: Define and implement endpoint security baselines and compliance standards, working closely with IT and identity teams to ensure device posture aligns with corporate access and security policies. Improve Security Monitoring and Detection: Enhance corporate security telemetry by tuning alerts, improving signal-to-noise ratios, and expanding logging coverage across identity systems, productivity platforms, and critical SaaS applications. Support Secure SaaS Adoption: Partner with engineering, IT, and application owners to define and enforce security guardrails for new SaaS tools, ensuring appropriate authentication models, access controls, and audit logging are in place. Contribute to Vendor and Application Security Reviews: Collaborate on corporate application security reviews by assessing technical risk, defining security acceptance criteria, and validating key security configurations during onboarding. Lead Incident Response for Corporate Security Events: Participate in and lead investigations for corporate security incidents, coordinating response actions, documenting outcomes, and conducting post-incident reviews. Build Operational Security Maturity: Develop runbooks, escalation paths, tabletop exercises, and measurable security metrics that demonstrate continuous improvement in corporate security posture. Produce Security Evidence for Audit and Compliance: Ensure that corporate monitoring, incident response, and operational security processes produce clear, retrievable evidence that supports internal governance and external compliance requirements. Who you are: 6-10 years of experience in security engineering or security operations, ideally in SaaS or cloud-native environments. Strong hands-on experience with incident response, detection engineering, and operational security tooling. Experience improving endpoint security posture and device compliance in corporate environments. Familiarity with SIEM, EDR, and cloud-native security tooling, and the ability to improve detection quality and operational workflows. Practical experience securing SaaS ecosystems, including authentication models, access controls, and audit logging. Comfortable operating in ambiguous, high-growth environments, where security programs are evolving and require hands-on builders. Strong cross-functional collaboration skills with IT, engineering, and business teams. Familiarity with security controls related to SOC 2, ISO 27001, or enterprise security reviews. Nice to have: Experience with Datadog Cloud SIEM or similar detection platforms. Experience with identity systems such as Okta. Familiarity with Google Workspace, Slack, and SaaS-heavy corporate environments. Experience running tabletop exercises and incident simulations. Exposure to cloud security or CNAPP tooling (e.g., Wiz). Our Recruiting Process: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser Do you have questions about Parloa, the role, or our team before you apply? Please feel free to get in touch with our Hiring Team. Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.