Tu00c4TIGKEITSu00dcBERSICHT Du hast einen technischen Beruf und bist daran interessiert, einem erstklassigen Team beizutreten und die Fu00e4higkeiten zu erwerben, die zur Pflege einer der weltweit gru00f6u00dften IT-Infrastrukturen notwendig sind. Wir erweitern derzeit unser Infrastrukturteam und suchen IT-Fachinformatiker/innen oder IT-Systemelektroniker/innen. Du bist Teil des Data Center Operations (DCO)-Teams, das fu00fcr den Betrieb und die Wartung der IT-Infrastruktur und der Hardware der Rechenzentren in AWS Cloud-Regionen zustu00e4ndig ist. Du wirst der primu00e4re Ansprechpartner deines Supportteams sein und Kenntnisse im Bereich der Fehlerbehebung in unterschiedlichen Hard- und Softwaregebieten erlangen. Auu00dferdem wirst du in der Lage sein, fu00fcr die meisten Infrastrukturprobleme eine Fehlerdiagnose vorzunehmen und sie zu lu00f6sen. Bei Bedarf werden komplexere Probleme an die entsprechenden Lu00f6sungsgruppen weitergeleitet. Ebenfalls in deinen Zustu00e4ndigkeitsbereich fu00e4llt die Sicherstellung der Verfu00fcgbarkeit. *English* JOB SUMMARY Are you a technical professional interested in joining an elite team and learning the skills necessary to maintain one of the world's largest information system infrastructures? We are currently expanding our infrastructure team and are looking for IT Specialists/IT Electronics Engineers. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions. Key job responsibilities WICHTIGE ZUSTu00c4NDIGKEITEN SICHERHEIT Du folgst den hu00f6chsten Sicherheitsstandards und fu00f6rderst eine erstklassige Sicherheitskultur. Du bist zustu00e4ndig fu00fcr die Sicherheitsinitiativen und -projekte zur Fu00f6rderung einer starken Sicherheitskultur. RECHENZENTRUMSBETRIEB (DCO) Diese Position umfasst: o Diagnose und anschlieu00dfende physische Reparatur bei Hardware- und Netzwerkproblemen o Fehleranalyse fu00fcr Ereignisse im Rahmen von internen Service Level Agreements (SLA) o Durchfu00fchren von Ursachenanalysen bei Ausfu00e4llen von Geru00e4ten o Schichtarbeit (morgens, spu00e4t und nachts) wie auch an Wochenenden, um den Betrieb des Rechenzentrums rund um die Uhr zu gewu00e4hrleisten o Handhabung schwerer Geru00e4te (Gewichtsgrenzen in u00dcbereinstimmung mit den geltenden Vorschriften) o Arbeit im Wechselschichtdienst (morgens/spu00e4t/nachts) sowie an Wochenenden, um die 24/7-Rechenzentrumsumgebung aufrechtzuerhalten. o Bereitschaftsdienst im Wechsel fu00fcr Notrufe auu00dferhalb der Dienstzeiten *English* KEY JOB RESPONSIBILITIES SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture. DATA CENTER OPERATIONS (DCO) This position involves: o Diagnosing hardware and network problems followed by physical repairs o Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment On-call rotation reaction to off-duty emergency calls Basic Qualifications - High school or equivalent diploma - Experience with computer hardware troubleshooting and repair. - Experience in networking. - This role requires you to be a national of an EU member state. Preferred Qualifications - Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.