At our hotel, we take pride in delivering exceptional customer service to our guests.
We are seeking an experienced Public Area Attendant to join our housekeeping team. As a key member of the team, you will be responsible for maintaining the highest standards of cleanliness and presentation in our public areas.
* Ensure all public areas are cleaned to brand standards and are well presented and maintained.
* Report any maintenance defects in public areas and back of house to the Assistant Head Housekeeper.
* Adhere to all quality audit standards in public areas.
* Clean and maintain exterior areas of the hotel including guest entrances and loading bay areas.
* Oversee the delivery and collection of linen and terry on a daily basis.
* Stock and maintain linen and housekeeping supplies on guest floors and in stores.
* Maintain guest floors as clean and well-maintained at all times.
* Support the housekeeping team with other tasks as required.
We value reliability, efficiency, and independence in our team members. You should have excellent communication skills and be able to build strong relationships with colleagues and customers.
Key Requirements
* Exceptional customer service skills
* Able to work independently
* Excellent communication skills
* Ability to maintain high standards of cleanliness and presentation
* Familiarity with housekeeping procedures
What We Offer
A supportive and collaborative work environment, opportunities for growth and development, and a chance to make a real difference in the lives of our guests.