The Alvisse Parc Hotel** Superior** in Luxembourg is a high-end property with 325 rooms, ideally located in a green setting just minutes from the city center. With 14 seminar and banquet rooms accommodating between 5 and 1,500 people, a restaurant with 160 seats, and a terrace with 80 seats, the hotel welcomes a diverse clientele, including both business and leisure guests, from local and international markets.
To strengthen our sales team, we are looking for a motivated and organized Client Relations & Event Coordinator, passionate about customer service and the hospitality industry.
Reporting to the Sales Manager, you will be a key player in the successful delivery of our sales and event activities:
* Welcome, inform, and assist clients (by phone, email, or in person)
* Prepare personalized quotes for seminars, events, or individual bookings
* Follow up on reservation files from initial request to confirmation
* Participate in prospecting and client loyalty initiatives
* Handle administrative tasks related to sales (contracts, order forms, invoicing)
* Collaborate with operational departments (front desk, restaurant, housekeeping, etc.)
* Assist with analyzing results and suggesting improvements
* Working hours are flexible depending on business needs and may include evenings and weekends
* Degree (Bac +2/3) in business, hospitality, or tourism
* Previous experience in sales or reservations in a hotel or event setting preferred
* Strong interpersonal skills, attention to detail, and a team-oriented mindset
* Well-organized, responsive, and capable of managing priorities independently
* Proficient in Microsoft Office Suite and ideally familiar with hotel software (PMS like Fidelio or others)
* Fluent in French, English, and German; knowledge of Luxembourgish is an asset
* A growth-oriented position within a dynamic and well-regarded establishment
* A supportive team and stimulating work environment
* Provided meals, uniforms, and potential bonuses
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