Summary
About the position: This position is located in the Edelweiss Lodge and Resort, an AFRC Facility in Garmisch-Partenkirchen, Bavarian Alps, Germany.
The purpose of this position is to perform a wide variety of tasks as an Operations Assistant (Security) in the hotel's Security Department.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.
Clarification from the agency
In accordance with the NATO Status of Forces Agreement with Germany, citizens of the host country and citizens of a NATO country not married to an active-duty U.S. military member are not eligible for US NAF employment.
Duties
Serves as an Operations Assistant with the primary responsibility for maintaining order and harmony among patrons, and
securing the facilities and grounds at an Armed Forces Recreation Center (AFRC) located on a military installation.
Monitors operations to ensure the smooth running of AFRC Edelweiss Lodge & Resort throughout the day and adherence
to established schedules of activities and priorities. Respond to medical emergencies and perform needed first aid,
including CPR and the use of an AED. Know how to respond to and correct problems (if required) with the fire alarm
system and when to contact maintenance personnel for immediate service. Be able to program, interrogate door locks,
and make keys for employees, contractors and guests on an RFID lock system. Know how to operate a key-watcher
system. Correct issues/problems with in-room guest safes. Respond to disturbances and be able to determine if local
law enforcement must be contacted. Know, understand, and enforce evacuation, force protection, safety and
security plans, policies, and procedures. Alert and direct first responders during emergencies. Take a
statement from a guest or employee, write incident/information reports, attach required material, and forward it to
responsible resort departments as required.
Perform security at designated areas and patrol resort grounds. Regularly check gates, doors, buildings, and
equipment, ensuring safety and security. Maintain resort keys and issued them to employees and contractors as required.
Escort personnel within the resort as needed. Maintain a log of authorized visitors. Perform vehicle inspections when
required.
Perform customer service work that contributes toward the well-being of our guests and employees, which includes
checking ID cards of persons entering the resort and providing directions. Use tact and diplomacy to deny entrance to
unauthorized personnel or to remove those not adhering to the resort's policies. Ensure compliance with fire, safety,
and security standards. Be familiar with the calendar of events in order to inform guests/patrons of scheduled events.
Maintain assigned area in a clean and orderly manner. Report all maintenance issues immediately to a supervisor or
maintenance department for repair.
Requirements
Conditions of employment
QUALIFICATION REQUIREMENTS:
Related experience as described above. Previous security experience preferred. Must possess excellent Customer
Service skills. Be able to read, understand, and follow safety and security plans, policies, and procedures. Must be able
to speak English clearly to give directions and explain policy. Must be able to operate and use various safety and other
electronic and automated equipment (fire alarm, CCTV, radios, computers, etc.). The ability to work a rotating schedule
that may include evenings, nights, weekends, and holidays. Experience or knowledge of Microsoft Office software.
A valid driver's license is required and requires the incumbent to drive and operate a motor vehicle.
Must have or be able to obtain current American Red Cross First Aid and CPR/AED training certification.
Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age. They must also have one year of post-high school experience in the hospitality industry or one year of post-high school education.
Must be willing to adhere to strict appearance policy.
CONDITIONS OF EMPLOYMENT:
Satisfactory completion of pre-employment checks as required by AR 215-3, 2-15.j., to include a Tier 1 investigation.
Qualifications
* Work experience performing similar duties.
* Must possess the ability to communicate both orally and in writing. Must have the ability to read, write, and speak English fluently.
Education
High School graduate or equivalent.
Additional information
This is a limited tenure position not to exceed 15 months. It is an unaccompanied program because we cannot provide logistical support to family members. Dorm-style housing is provided in lieu of a living quarters allowance. Transportation to and from Germany is provided in accordance with the terms of the Joint Travel Regulation and the executed transportation agreement. Military spouses and family members currently residing within the Garmisch Military Community who apply under this announcement will be considered for a regular appointment.
* Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
* All Federal NAF employees are required by PL to have salary payments made by electronic funds transfer/direct deposit.
* A probationary period may be required.
* Selection is subject to restrictions resulting from hiring preferences and priority consideration eligibility.
* Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the government's interest.
* LQA is not authorized.
* This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Army.
Including any of the following on your resume will result in an ineligible rating:
* Classified or government sensitive information
* Social Security Number (SSN)
* Photos of yourself
* Personal information, such as specifically mentioning your age, gender, race/national origin, etc
* Encrypted and digitally signed documents
* Illegible documents or files that cannot be opened
Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume.
Required Documents
The following documents must be submitted with your application:
* Resume
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You may submit your application package using one of the two methods identified below:
Electronically (preferred) at and search for Vacancy Identification Number (VIN)Manually: A manual application can be obtained by contacting the servicing NAF Human Resources Office listed on this vacancy announcement. All application requirements must be met by 11:59 p.m. (EST) on the closing date of this vacancy.
If you would like to apply manually, please contact the servicing NAF Human Resources (HRO) listed on this job announcement to request a copy of the manual application form.
In order to process your application in a timely manner, all completed manual application forms (along with your resume and other supporting documentation) must be received by 3 p.m. on the closing date of this announcement.
Neglecting to respond to the job-related questions will result in an ineligible rating.
Agency contact information
Edelweiss Resort, Garmisch, Germany
Phone
Email
Address
RC-NAF-ELAREU EDELWEISS LODGE AND RESORT
DO NOT MAIL
APO, AE 09006
US
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
Overview
Accepting applications
Open & closing dates
09/18/2025 to 09/22/2025
Salary
$15 to - $15 per hour
Pay scale & grade
NF 2
Location
3 vacancies in the following location:
Garmisch, Germany
Remote job
No
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Temporary - 15 Months
Work schedule
Part-time - 20 Hours
Service
Competitive
Promotion potential
None
Job family (Series)
* 1101 General Business And Industry
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
* Suitability/Fitness
Financial disclosure
No
Bargaining unit status
No
Announcement number
ELRLT
Control number