You may be our new Senior Field Service Technician (m/f/d)! SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. Looking for a global challenge? Join us as a full-time Senior Field Service Technician (m/f/d) and travel the world supporting our systems. Ensuring the most efficient operation of our packaging lines on customer site, naturally taking into account economic and technical aspects Perform systematic analyses to identify the root cause of problems and achieve a permanent solution or prepare a detailed problem description if the cause cannot be identified. Packaging lines include various machines such as tray packers, multipackers, spout and straw applicators, and accumulators Analyze and resolve malfunctions, both mechanical and electronic, and also automation Support optimization of prototype machines on customer site Install rebuilding kits according to procedures and reinstate equipment into the production environment with a high level of customer satisfaction Worldwide travel to customers, sometimes on short-notice You bring these skills, experience & education: Completed vocational training in the field of mechatronics / electrical or automation engineering Excellent problem-solving skills and analytical mindset Striving for high customer satisfaction, delivering excellent solutions for the customer A demonstrated ability to work both independently and within a team environment efficiently High level of communication skills Experience: 5–10 years of technical/equipment/machinery experience in an equipment manufacturing service-based industry. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company that is leading its industry in sustainability, technology, and more. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, and you will have training and coaching opportunities from senior team members. Then please apply online only. If you have any questions about the content of your application, please contact our recruiting team.