Job Description Summary The Power Train Dynamics and Diagnostics team (PTDD) is a global team responsible for vibration aspects of the entire scope of GE Gas Power rotating equipment product line, including Gas Turbines, Steam Turbines, Generators, and interfacing systems. With a commitment to a complete product lifecycle, PTDD drives a successful integration of rotating and stationary components in a power train shaft-line (NPI, ITO, OTR) together with a technical leadership to support data driven and physics-based resolution of vibration field issues (RCA, ER, NCR). In this role you will be responsible for troubleshooting and providing corrective action solutions for topics associated with rotating component & structural vibration as well as operability & process issues. Job Description Roles and Responsibilities This role is critical in driving customer experience and GE Vernova objectives through: Providing technical support for vibration & diagnostics issues ( with primary focus on nuclear and fossil fleet) Rigorous alignment between new product/retrofit design practices and fleet lessons learned Supporting continuous improvement in critical workstreams (RCA, ER) to provide comprehensive technical resolution to ensure a global standard Support consistency in troubleshooting techniques (tools & methods) Participating in team knowledge sharing between PTDD team members as well as wider organization to leverage product support quality Contributing to internal and external communications (TILS, ETC, customer presentations, etc.) to provide guidance on major issue resolution Implementing Lean principles in Customer Technical Communication documentation to ensure safe/reliable operation of equipment, coordinating across regions and product lines as necessary Supporting and driving actions to encourage growth, technical development of team to unlock our collective potential Leading and promoting a culture of GE Beliefs, Lean principles and Simplification into day-to-day activities Traveling as necessary including for customer meetings, conferences, team development and critical customer on-site support Required Qualifications Bachelor's Degree in engineering from an accredited university or college, or equivalent Experience in vibration & diagnostics engineering, field engineering, design engineering, systems engineering, and/or installation & commissioning Familiarity with design and operational aspects of nuclear and fossil rotating equipment Professional experience in the energy industry Proven ability to interact and work effectively with all levels within the organization with excellent communication skills for technical issues and solutions Desired Characteristics Demonstrated experience in steam turbine or generator engineering, gas turbine, load gearbox, pumps/motors troubleshooting Experience w/ vibration data collection; DAQ systems (preferably ADRE 408), instrumentation, and other equipment and testing often completed to support rotating component and structural vibration diagnostics (impact tests, thermal growth studies, etc.) Prior experience in a customer support/facing role Anticipates customer needs and ensures that they are met Restless dissatisfaction with “the way things are done” … focused on continuous improvement Humble, open, collaborative, and continuously learning One Team mentality, leading horizontally to support our customers despite internal hurdles Six Sigma DMAIC, TOPS 8D, or other Root Cause techniques LEAN knowledge Additional Information Relocation Assistance Provided: No