Flowserve is one of the world's largest manufacturers of pumps, valves, and seals, with over 16,000 employees across 50 countries. Built on more than 50 world-renowned heritage brands, Flowserve is a leader in developing and applying advanced solutions in industries such as oil and gas, power, chemical, water, pharmaceuticals, and food processing. Our innovations and customer loyalty underpin our leadership position. Join a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. The HR Partner Specialized Care (M/F/T) is a subject matter expert responsible for handling escalated associate or manager/supervisor inquiries. You will ensure associates have access to necessary support while maintaining compliance with country-specific requirements. This role reports to the Manager, Specialized Care EMA North & West. Understand and communicate HR policies, processes, and procedures effectively. Provide coaching and counsel on performance, compensation, and career development aligned with business strategy. Guide leaders through difficult situations, employee relations, and conflicts. Ask critical questions to evaluate situations and provide appropriate guidance. Maintain broad knowledge of the organization and its operations. Navigate complex global organizations to resolve issues efficiently. Provide updates and raise concerns regarding service delivery for selected countries. Oversee policy adherence and compliance. Support the implementation of global HR strategies. Handle escalated self-service transactions. Manage performance issues, including coaching, discipline, and PIP processes. Develop personnel policy initiatives aligned with corporate goals, in collaboration with stakeholder managers. Your profile: 3-5 years of relevant HR experience, preferably as an HR Specialist. Bachelor’s degree in Law, Business & Human Resource Management, or related field from a recognized university. Experience in HR Shared Services, HR Business Partnering, or HR Service Delivery is preferred. In-depth experience working with works councils in Germany. Experience with collective bargaining agreements is desirable. Fluent in verbal and written German. Excellent verbal and written English skills. Strong consultative skills and the ability to influence without direct authority. Strong analytical, problem-solving, and decision-making skills. Ability to act with integrity, professionalism, and confidentiality. Ability to interpret and apply relevant laws and regulations. Seniority level Mid-Senior level Employment type Full-time Industries Industrial Machinery Manufacturing #J-18808-Ljbffr