The Position
Do you want to actively shape modern IT systems in a regulated environment and contribute to reliable, compliant, and user‑friendly digital solutions?
As a Junior / Associate System Engineer – Veeva Vault Specialist (m/f/d), you will design, implement, operate, and continuously improve IT systems and software solutions within your organizational unit, with a strong focus on the Veeva Vault Quality landscape.
In this role, you combine technical system expertise with product‑oriented thinking, project work, and operational responsibility. Depending on your experience level, you will work on systems of varying complexity – from clearly defined configurations to complex, globally distributed solutions – and actively contribute to the effective and efficient delivery of global IT services.
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This position can be filled either as Junior System Engineer or as Associate System Engineer
This position has a hybrid setup with approximately 2-3 days per week on site.
This position is unlimited.
This position is part time eligible with 80 %.
Tasks & responsibilities
* You will plan, define, implement, and qualify IT systems and software solutions, including technical architecture, operating concepts, and handover to operations and support units, in line with defined BI processes and standards.
* You will configure, maintain, and continuously improve Veeva Vault Quality modules (e.g. QMS, Training, Quality Events) for clearly defined use cases and ensure stable, user‑friendly, and GxP‑compliant system operation.
* You will support system lifecycle activities, including maintenance, optimization, release and change management, validation documentation, and 3rd‑level support for escalated system and software issues.
* Based on your system and process understanding, you will analyze business requirements from functional stakeholders and translate them into technical solutions aligned with BI standards.
* You will contribute to agile product team activities (Business and IT), including refinement, sprint planning, testing, documentation, and continuous improvement.
* By working closely with colleagues across IT and business functions, you will contribute to the efficient provision of global IT services within your organization and beyond.
Additional tasks for Associate System Engineer
* As an Associate System Engineer, you will independently design, configure, and optimize complex Veeva Vault Quality solutions, including advanced workflows, permission models, lifecycles, and integrations.
* You will take responsibility as System Lead for more complex systems, managing their end‑to‑end lifecycle and ensuring stable, compliant operation.
* You will independently assess, document, and manage the impact of changes, releases, and new or modified integrations across the system landscape.
* You will lead technically complex projects within your domain and coordinate internal and external partners, including vendors and service providers.
* Acting as a trusted technical advisor, you will consult colleagues across multiple functional areas and identify new technologies or IT market offerings that create value for the organization.
Requirements
* Bachelor’s degree in Computer Science, Engineering, or a related or equivalent scientific discipline. Initial professional experience or extended relevant internships (typically more than 6 months)
* Basic knowledge of IT systems within the assigned organizational environment and an understanding of IT service and system processes (e.g. ITIL)
* Interest in technological developments and a solid technical mindset
* Structured, independent, and responsible working style combined with strong teamwork and communication skills
* Good written and spoken English skills and willingness to travel internationally
Additional requirements for Associate System Engineer
* Bachelor’s or Master’s degree in Computer Science, Engineering, or a related discipline. Several years of proven professional experience (typically more than 3 years), including at least 2 years in an international IT environment.
* Strong hands‑on experience with Veeva Vault or comparable platforms (e.g. Salesforce‑based systems), ideally in Veeva Quality / QMS
* Solid understanding of system interfaces, integrations (e.g. APIs), and cross‑system dependencie
* Very good understanding of IT system and service processes (e.g. ITIL) and current technology trends within the relevant IT domain
* High level of ownership, analytical thinking, and confidence in stakeholder interaction
* Very good English communication skills and willingness to travel internationally
Applications from persons with severe disabilities are warmly welcomed. In cases of equal qualifications, such applicants will be given preferential consideration in the selection process.