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Senior specialist support officer

Mainz
Sharp Brains Solutions
Officer
Inserat online seit: 20 Mai
Beschreibung

Hiring: Desktop Support Engineer (L1) | EUC / Deskside Support | Onsite | Mainz, Germany | B2B Contract Location: Mainz (Onsite)
Employment Type: Full-Time | Freelance / B2B Contract
Rate: €3,600/Month
Schedule: Monday–Friday | Standard Business Hours
We are currently hiring an experienced Desktop Support / EUC Engineer for an onsite enterprise support role in Mainz. This opportunity is ideal for professionals with strong hands-on experience in desktop support, deskside troubleshooting, and enterprise IT environments.
Key Responsibilities:
• Provide onsite desktop/deskside IT support
• Perform IMAC & Break/Fix activities
• Support Windows 10/11 and basic macOS environments
• Troubleshoot Office 365, Outlook, VPN, printers, and peripherals
• Work with SCCM, Microsoft Intune & ServiceNow
• Handle Active Directory administration and user support
• Provide VIP / Executive support
• Device imaging, deployment, patching & lifecycle management
• Follow ITIL processes for incident and request management
• Coordinate with internal teams and vendors for issue resolution
✅ Required Skills & Experience:
• 3–5 years of Desktop Support / EUC / IT Support experience
• Strong troubleshooting and communication skills
• Hands-on experience with SCCM, Intune & ServiceNow
• Knowledge of Active Directory and networking fundamentals
• Experience working in enterprise/corporate IT environments
• Ability to work independently in an onsite support role
Recruiter Keywords:
Desktop Support Engineer | Deskside Support Engineer | EUC Engineer | IT Support Engineer | End User Computing Engineer | Technical Support Engineer | Helpdesk Engineer | Field Support Engineer
Why Join?
• Enterprise-level IT infrastructure exposure
• Professional international work environment
• Stable full-time B2B contract
• Immediate onboarding opportunity
Interested candidates can connect directly or share their updated CV for consideration.

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