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Complaints clerk (m/f/d)

Hennigsdorf
GULP – experts united
Clerk
Inserat online seit: 19 September
Beschreibung

On behalf of a leading global company in the rail industry, we are looking for you to join the team on a temporary basis as an Order Processing Clerk (m/f/d). This is a challenging and varied position in which you will independently manage the order processing of spare parts and repairs.

Here's what we offer

1. Attractive salary and long-term job security through group affiliation
2. Up to 30 days vacation per year
3. Contribution to company pension scheme after end of probationary period
4. Extensive social benefits, including Christmas and vacation bonuses
5. Reimbursement of travel expenses
6. As a rule, a permanent employment contract
7. Good chances of being taken on by our business partners
8. Tailored further training opportunities and free language courses
9. A wide range of employee benefits

Your tasks

10. Entry, registration and processing of customer orders for spare parts and repairs.
11. Collaboration with the bid team, purchasing, internal and external partners and shipping.
12. Creating and monitoring orders in SAP (SD orders, production orders), checking the material situation, arranging invoices and creating reminders.
13. Active support of orders, finding solutions for deviations and processing complaints (NCR documents).
14. Maintaining files for spare parts and complaints, as well as archiving orders and documents.
15. Assisting in the management of projects, taking on sub-projects and conducting project meetings.
16. Independently handling telephone and e-mail correspondence, answering queries and representing the company's interests.

Your profile

17. Completed commercial vocational training and several years of professional experience.
18. IT skills: Confident handling of MS Office, Outlook and SAP
19. Language skills: Very good knowledge of German (C1) and English (B2), both written and spoken
20. Entrepreneurial thinking, independent and autonomous way of working, communication, organizational and team skills.

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