Job Overview
The Director of Service is a pivotal leadership role overseeing service operations and a distributed team of field engineers and managers across Europe.
This position entails ensuring exceptional tool uptime, strong customer satisfaction, and a motivated high-performing service organization across a multi-country environment.
Key Responsibilities
* Lead the development of strategic plans to drive service operations evolution in Europe
* Manage a well-structured organisation with opportunities to build on existing strengths
* Maintain technical credibility while fostering genuine people skills to unify diverse European staff members
A successful candidate will possess 10+ years' experience in service operations or field service management within semiconductor capital equipment. The ideal individual should be able to shape the future of European service operations while cultivating an environment where teams thrive.