Do you speak fluent German and want to help clients get the most out of a world-class SaaS platform?
Bereit für Ihre Bewerbung Bitte lesen Sie die Beschreibung mindestens einmal durch, bevor Sie auf Bewerben klicken.
Join a lean-by-design, fast-growth and globally recognised B2B SaaS company as a product specialist focused on the DACH+ markets.
You’ll be at the front line helping potential clients explore the platform through clear, supportive pre-sales conversations and when they’re ready to get started, you’ll guide them with smooth onboarding, responsive support and thoughtful follow-up.
You'll be a respected member of our remote global Client Success team and will be well supported with the tools, knowledge and answers you need to provide exceptional levels of service.
In time, you’ll master the Force: knowing how to work across departments, align with different teams and draw on collective expertise to support our clients. With our help, learn to be a product and SaaS expert to confidently demonstrate and answer product questions with clients and prospects
Collaborate with our diverse international team to push us on the leading edge of our fields
Onboard and support DACH+ clients
You are a native German speaker with business-level English fluency
Minimum 3 years SaaS experience in a technical support role
Guide conversations with purpose and spot opportunities to add real value!
Words like HTML, CSS, JS, API, Integrations, Dev console, staging & production environments, GitHub repo, database queries etc are not alien to you. You are comfortable using multiple software for various aspects of the role. Working remotely suits you perfectly, your natural work ethic makes you a high performer!
You have access to fast, reliable internet and a dedicated space to work without distractions
What we offer Work-life balance
~12 days paid public holidays (your local country/region public holidays)
~ Personal development and well-being
A culture of promoting work life balance
Full-time role, based remotely, work from anywhere in Germany or somewhere in Europe (UTC +1 or +2)
Competitive salary, indexed to your experience and location
Regular communication with global team via chat and video calls
Dynamic, young, growing tech company leveraging all the latest tech tools and leading industry trends