About the Company
Safran Aircraft Engines designs, produces and sells, alone or in partnership, commercial and military aircraft engines offering world-class performance.
Through CFM International*, Safran Aircraft Engines is the world's leading supplier of engines for single-aisle mainline commercial jets.
*CFM International is a 50/50 joint company between Safran Aircraft Engines and GE.
The Airframe Support Engineer is responsible for providing leadership, technical direction, and support to airframers, customers, and CFM field personnel regarding the operation of LEAP-1A engines.
About the Role
* Acting as the primary point of contact for all customers (Airbus and Airlines) requests (Front Office).
* Interfacing with all levels within customer and company organizations.
* Assessing on-site activities to proactively identify and address potential issues.
* Delivering comprehensive reporting on engine issues and customer requests.
* Supporting investigations, including root cause analysis and troubleshooting, in collaboration with Back Office teams (Engineering, Quality).
* Ensuring thorough documentation by recording all required information in relevant information systems.
* Reviewing, analyzing, and reporting on engine malfunctions and making recommendations to minimize operational disruptions.
Qualifications
Strong oral and written communication skills in english. French and/or German are a plus.
Excellent relationship-building abilities with partners, airframers, and customers.
Team spirit and capacity to work collaboratively.
Ability to deliver formal presentations to internal and external stakeholders, even under high-pressure conditions.
Solid mechanical and technical expertise in engine functioning, assembly, and maintenance documentation.
High flexibility and availability (including shift work and on-call support) to address customer planning requirements.
Demonstrated leadership, reactivity, and organizational skills..
Required Skills
The position will operate on a rotating 3-shift system (Early/Late/Day - no night shift), ensuring continuous coverage.
In addition, on-call support will be required on weekends to address urgent customer needs outside regular working hours.
Benefits
* 30 days of annual leave for a healthy work-life balance
* Participation in the Safran share progr am (offered twice a year after 3 months of employment)
* Comprehensive occupational accident insurance for added security
* Deutschlandticket subsidy to make commuting more affordable
* Exclusive discounts at Bäderland for leisure and relaxation
* Lunch Tickets and/or Urban Sports
* Lease a Bike