Store Manager - Flagship Store Berlin (m/f/d)
Germany / Berlin
CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.
CYBEX is looking for a dynamic Store Manager for our new Flagship Store in Berlin. Purpose of the role is to lead and manage our Store team to deliver an excellent experience to our consumers through our retail environment with the goal of increasing consumer satisfaction, brand engagement and conversion during the whole consumer journey. You will work in an international working environment with a global scope.
Areas of Responsibilities:
1. Lead the team in delivering premium brand experience for our newly opened store
2. Actively monitor consumer satisfaction, drive excellence and continuous improvement in consumer service
3. Take ownership and allocate resources to drive profitability and meet or exceed sales targets
4. Set goals & motivate employees to maximize their potential, providing training, coaching and professional development of your store team
5. Identify exceptional candidates, for both current and future staffing needs and ensure a proper onboarding
6. Ensure compliance with Cybex policies and procedures, comply with store policies and procedures, security standards to maintain a safe shopping and working environment
7. Manage and control costs and overheads, all factors and KPI’s affecting the profitability of the store
8. Plan, forecast, report on sales, costs and business performance
9. Manage the retail store’s merchandise & inventory
10. Maintain a premium easy-to-shop environment for consumers by consistently executing visual merchandising and housekeeping standards
11. Lead and maintain operational & administrative excellence
12. Actively collaborates and shares best practices to drive offline retail performance
Profile of Qualification:
13. Several years sales & people management experience in luxury, premium high end retail or juvenile industry
14. Ability to analyze selling reports, identify business trends and react quickly to the needs of the business
15. Excellent communication skills in German and English, both verbal and written
16. Proactive attitude with an interest in design & fashion
17. Ability to exercise good judgement and decision making skills
18. Proficiency with Microsoft Office & affinity in the usage of POS systems
19. Inspirational, passionate, energetic and positive attitude
20. Flexibility, adaptability, hands-on mentality
CYBEX operates globally and has employees from over nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products you’ll have the chance to develop your personal profile in an international environment.