It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today u2014 ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500u00ae. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: Schedule appointments, planu202fmeetings, and maintain complex and changing calendars,u202fwhile working through scheduling roadblocks. Draft and prepare routine and advanced correspondenceu202fincluding emails, presentations and reports. Review outgoingu202fcorrespondence for accuracy, format consistency, signaturesu202fand conformance with executive procedures. Assist leadership and organizations by optimizing usage of time.u202fMake decisions regarding short-term priorities and worku202factivities. Arrange all travel to ensure consistency within companyu202fprocedures and support organization in obtaining necessaryu202ftravel documents including Visa/passport, while maintainingu202fLeadership expenses/credit cardu202freconciliation. Identify issues within theu202forganization and initiate oru202ffacilitate solutions. Assist internal departments with the setup of new hires. Assist new hires with processes including expense reporting andu202ftravel systems and other internal processes and tools. Compile,u202fprepare and process Leadership expenses and credit card reconciliation where needed. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10 years experienceu202fsupporting VPu202flevel Highly organized withu202fexceptionalu202fcommunicationu202fskills andu202fability to manage au202fvariety of high priorityu202fprojectsu202ffrom multipleu202fmanagement andu202fprofessionalu202flevels Desire to grow and take onu202fyouru202fown projects Professionalu202fdemeanoru202fand soft-skills Positive and personableu202fcan-do attitude Proficient in Zoom,u202fMicrosoftu202fOffice suites (Word,u202fExcel,u202fPowerPoint, Outlook),u202fBox,u202fConcur and Google Docs Experience handlingu202fconfidentialu202fmaterials Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf). To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. u00a92025 Fortune Media IP Limited. All rights reserved. Used under license.