F&B SERVICE MANAGER (m/w/d)
Heidelberg Marriott Hotel
Begin. Belong. Become.
Be empowered.
• Begin: Targeted onboarding program
• Belong: A great team from diverse backgrounds, flat hierarchies with quick decision-making processes & regular feedback
• Become: Wide range of internal & external training, personalized development plans, excellent career advancement opportunities, transfer options to our sister hotels
• Be balanced: Permanent employment contract, consideration of your schedule preferences, and predictable work hours
• Be connected: Numerous employee events & team-building activities to foster a sense of community
• Be honored: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program, and capital-forming benefits, discounted employee stays and F&B discounts at over 9,000 Marriott hotels worldwide
• Be well: Various wellness and (mental) health offerings, healthy and delicious meals in our cafeteria, partnership with the fitness provider “Pfitzenmeier,” and numerous opportunities for social engagement
Be you.
Be part of something bigger.
Are you looking for more than just a job? As an F&B Service Manager, you are the driving force behind our service experience. You lead your team, design processes, and set new standards for quality and hospitality.
Your Role:
• You are responsible for the entire F&B service area—both operationally and strategically
• You lead, inspire, and develop your team
• You ensure that guests are not just satisfied, but delighted
• You optimize processes and contribute new ideas
• You manage staffing, quality, and cost-effectiveness
• You plan and oversee events and functions
• You serve as the liaison between the kitchen, management, and other departments
Be able.
• Several years of experience in the F&B sector, with initial leadership responsibility
• Passion for hospitality and service excellence
• Leadership skills and entrepreneurial mindset
• Organizational talent & strong decision-making skills
• Excellent German and English language skills
• Energy, drive, and a desire to make a difference
Be connected.
Then we look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira is happy to assist you via email: sonia.oliveira@marriotthotels.com
Be inspired.
Our hotel on Instagram: @heidelbergmarriott
Marriott Careers on Instagram: @marriottkarriere
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and fostering an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, national origin, religion, sexual orientation, or any other basis covered by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.